Administrative Support, Part-Time, In-Person

The Multiple Sclerosis Association of America (MSAA) is a national, nonprofit organization founded in 1970. MSAA is a leading resource for the entire MS community, improving lives today through vital services and support. At the heart of MSAA’s ability to deliver, grow, and improve are our Core Values, which are the essence of how we work with one another, as well as collaborate with our many and vital external partners. Our Core Values are: Compassion; Dedication; Teamwork; Creativity; and Diversity, Inclusion and Health Equity.

RESPONSIBILITIES

Under the supervision of the Manager of Distribution Services, provide Administrative Support to the Mission Delivery department.

Monday and Friday, in-person at MSAA home office:

• open, date, and sort mail
• scan MRI applications as well as invoices
• when requested by other departments, mail MSAA materials
• package materials for shipping in support of MSAA events
• manage the process for return-receipts of returned items for the Cooling and Equipment program, including processing returns and updating information in Salesforce

Under the direction of the Manager of Client Impact Operations, respond to email inquiries including research, resolution, and recording of information in Salesforce.

In support of Board Meetings as well as the annual Benefit, provide Administrative Support to the President and CEO, and the Board Members, as well as the Development department for the annual Benefit.

• Arrange travel (including hotel and related needs) for board members as well as other MSAA staff and guests
• Coordinate in-person board meetings including dinners, meeting-day arrangements, and technology
• Provide support for coordination MSAA’s board reports

Other work as required.

REQUIREMENTS

• Commuting distance of MSAA headquarters (375 Kings Highway North, Cherry Hill, NJ)
• Strong written and verbal communication skills
• Experience with Microsoft 365
• Experience with Salesforce preferred
• Minimum of an Associate’s degree preferred, and/or equivalent coursework/experience
• Self-motivated, and eager to learn

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have at least 2 years of Administrative Support experience?

Experience:

• Word 365: 2 years (Required)

Ability to Commute:

• Cherry Hill, NJ 08034 (Required)

Work Location: Hybrid remote in Cherry Hill, NJ 08034