Administrative Support

Job Summary
We are seeking an Administrative Support to join our team! This position will support the Benefits and Health Services Department.
On any given day, you may be called on to:

• Manage front desk operations including scheduling patient appointments
• Greet and check patients in and out
• Answer clinic telephones
• Communicate effectively and professionally with patients, providers, and other team members
• Maintain a clean and orderly clinic waiting and front desk area
• Assist with planning events, coordinating meetings, ordering office supplies, tracking inventory, badging visitors, and taking meeting minutes
• Provide Administrative Support to providers and the Preventative Health team, including Absence/Case management, behavioral health, Physical therapy; ergonomist, and the department manager, including updating calendars, scanning, updating medical records, and sending appointment reminders

Company Overview
Work Where it Matters
Akima Infrastructure Services (AIS), an Akima company, is not just another staffing contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AIS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AIS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AIS supports vital missions with the most in-demand and specialized skill sets in the world.
As an AIS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
AN EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).
Minimum Qualifications (Required)

• High school diploma plus 4 or more years of directly related experience, or equivalent combination of relevant education and experience
• Two or more years of experience in a medical office, clinic, or similar
• Proficient in common office software, such as Microsoft Office (Word, Excel, and PowerPoint)
• Experience with customer service, such as scheduling appointments and answering frequent calls
• Ability to obtain and maintain a DOE L security clearance

Preferred Qualifications (Desired)

• Effective business writing skills
• Demonstrated ability to organize, prioritize, document, and follow through on multiple tasks with competing priorities
• Ability to identify critical issues and exercise logical and independent judgment.
• Experience with medical terminology
• Experience scheduling medical appointments using an electronic medical record (EMR) system
• Knowledge of HIPAA and other quality, compliance, and regulatory requirements
• Previous procurement, contract development, and budgeting experience
• Insurance and coding experience
• Project management and process improvement experience
• Background or interest in ergonomic evaluations, chair fittings, ergonomic education, injury prevention, and job placement evaluations