Administrative Coordinator

This is an amazing opportunity for a capable individual to have an impact on an established, successful and growing small business. Senior Alternatives is a very well-respected social services organization that has been serving seniors and disabled adults in the Bay Area since 1995. For more information on our services and our culture, visit our website at www.bayareaseniorcare.com.

Our company currently seeks a full-time Administrative Coordinator. We are looking for a business-minded individual who is ready to make a difference in a growing organization. You must be very organized, able to take initiative, and have excellent communication skills.

Reception and Communication:

• Greet visitors warmly as they arrive, ensuring a friendly and professional atmosphere.
• Answer incoming phone calls promptly, addressing inquiries, scheduling appointments, and handling questions with courtesy and efficiency.
• Respond to emails and other forms of communication in a timely and informative manner.

Appointment Scheduling and Coordination:

• Assist with screening candidates and setting up interviews for the recruiters.
• Assist with scheduling assessments and appointments for the care managers, maintaining open communication with clients and ensuring their needs are met.

Records and Documentation:

• Maintain accurate and up-to-date caregiver files, ensuring all files are in compliance with the state requirements.
• Prepare new client files, ensuring all required documents have been received and are included
• Document various events, incidents and other notes in our CRM software.

Administrative Support:

• Assist in managing administrative tasks, such as filing, scanning, photocopying, and organizing documents to ensure a well-organized and efficient front desk operation.
• Assist team members with various administrative support tasks.

Clinic Maintenance and Supplies:

• Maintain a tidy and welcoming reception area, ensuring it reflects the company’s professional image.
• Monitor inventory levels of office supplies, forms, and other items, placing orders when necessary.

Team Collaboration:

• Work closely with office staff to facilitate client care and ensure seamless clinic operations.
• Communicate client/caregiver-related updates and important information to the appropriate team members.

Qualifications:

• College degree is preferred.
• Experience in or familiarity with the home care field is preferred.
• Proven experience as a front desk coordinator, receptionist, or customer service role is advantageous.
• Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
• Strong organizational abilities and the ability to handle multiple tasks efficiently.
• Proficient in using computer software, including email, Microsoft Office, and scheduling systems.
• Attention to detail, accuracy, and commitment to maintaining patient confidentiality.
• Ability to remain composed in a fast-paced and sometimes demanding environment.
• A positive attitude and a passion for delivering exceptional customer service.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Berkeley, CA 94702: Relocate before starting work (Required)

Work Location: In person