Administrative Asst

The CCS Companies, a leader in Business Process Outsourcing, is currently looking to hire a skilled administrator for our current Legal Administrator opening to support our Insurance team!

The Legal Admin will review Insurance files for collectability through the means of litigation, securing counsel and actively monitoring and guiding the file throughout the litigation process to post judgment.

Why Work for CCS?

• $600 Welcome Bonus!
• Generous Paid Time Off Package of 3 weeks (4 weeks after 2 years!), plus your Birthday off and floating holiday in the summer to use when you want!
• No wait period on benefits for all new hires! You will be eligible on your first day!
• Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
• Excellent Employee Referral program – make an extra $1500 referring great people!
• Recognition programs, 401k with employer contributions, paid training, tuition reimbursement and so much more!

ESSENTIAL FUNCTIONS

• Supports uninsured motorist subrogation claims for which the responsible party has secured counsel.
• Directly handles attorney represented files-securing payment plans and settlements based on the clients’ parameters, handling disputes.
• Resolves issues fairly for settlements and promptly identifies legal issues to ensure quick resolution.
• Generates, updates and emails reports for Supervisor, Legal Forwarding Representatives, Third Party Carrier (TPC) and Arbitration departments.
• Reviews and enters all correspondence mail, emails, or faxes from Clients, Attorneys and Carriers, using judgment to direct to appropriate file handler based on priority level and time sensitive nature.
• Reviews reporting and assigns files to Legal Forwarding Representatives.
• Emails attorneys requesting status and documents for account audits.
• Retrieves and distributes voicemails from general pool to assigned representatives.
• Updates, organizes and creates training documents.
• Comprehends and executes verbal and written directions from supervisors and managers.
• Keeps supervisors and managers abreast of workflow influxes and variances.
• Participates in various problem solving and decision-making activities requiring skills such as listening, speaking, reading, writing, analyzing, basic math, independent thinking, and organization, prioritizing and planning.
• Takes on additional responsibilities as time allows such as but not limited to; updating documents with management’s approval, support audits and work with the Synergy team on projects for the Legal Forwarding group.

QUALIFICATIONS:

• 2+ years of relevant work experience in the collections, insurance or legal industry preferred.
• Strong interpersonal and verbal communication skills.
• Business support and administrative skills preferred.
• Basic math and written communication skills.
• Microsoft Office (Excel, Word, Outlook) and experience with electronic and manual filing systems.
• Familiarity of legal processes a plus.
• Moderate typing skills of 40 WPM preferred.
• Dependable, organized and attention to detail.
• Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.
• Ability to maintain a predictable and consistent full-time work schedule.

EDUCATION REQUIREMENTS

• High School diploma or equivalent required, some college experience preferred.
• Legal experience preferred, but not required.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)

Work Location: In person