Administrative Assistant/Receptionist

Now Hiring!
We are looking for a Full-Time office administrative assistant to join our team at Air One Tech. We are a small yet busy premier heating and air conditioning company located in Chantilly, VA servicing Northern Virginia.
Our ideal candidate must be motivated, reliable, and must have strong customer service skills.
Responsibilities:
Data entry, Clerical, and Accounting

• Provide general administrative, data entry, and clerical support
• Light accounting including checking daily invoices and ensuring payments are entered correctly.
• Run daily reports
• Prepare installation cost sheet

Ordering parts

• Assist in checking price and availability for parts and equipment from various vendors and prepare estimates to customers.
• Process permits for installation jobs

Customer service

• Backup on answering phones - when multiple calls come in at same time and when management is in meetings, out of office/vacation, etc.
• Assist in Booking, scheduling, and dispatching service calls and appointments using Google Calendar and ServiceTitan
• Calendar management
• Answer incoming inquiries from email, Yelp, Google, and Angi's List.

Other Duties may be assigned depending on the season.
Our Ideal candidate:

• Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
• Experience with QuickBooks or other accounting software is a plus
• Dispatching experience is a plus.
• ServiceTitan experience is a plus
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and record keeping
• Ability to handle multiple phone lines and direct calls appropriately
• Customer service-oriented with excellent communication skills, both verbal and written
• Familiarity with Google Suite (Gmail, Google Docs, Google Sheets) is preferred
• Ability to work independently as well as part of a team
• Reliable and dependable - our office hours are from 7:30AM-5PM Mon-Friday. Must be able to arrive as early as 7:30AM and stay til 5PM during busy peak season.
• The pay is commensurate with experience required for the job.

Interested in this position? Please email your resume to yk@aironetech.com with a cover letter.