Address
Form of workJob Description
**Job Title: Administrative Assistant / Office Manager**
**Company: Professional Towing and Recovery**
**Job Overview:**
Professional Towing and Recovery is seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of administrative processes within the company, with a specific focus on handling HR-related inquiries and tasks, as well as payroll processing.
**Responsibilities:**
1. **Human Resources:**
- Serve as the first point of contact for HR-related inquiries from employees.
- Assist in the recruitment process by posting job openings, scheduling interviews, and coordinating candidate communication.
- Maintain and update employee records, ensuring accuracy and compliance with relevant regulations.
- Assist in onboarding and offboarding processes, including the preparation of necessary documentation.
- Coordinate employee training sessions and workshops.
2. **Payroll Processing:**
- Manage the end-to-end payroll process, ensuring accuracy and timeliness.
- Calculate and process employee hours, deductions, and adjustments.
- Stay informed about changes in labor laws and regulations to ensure compliance in payroll procedures.
- Address payroll-related inquiries and concerns from employees.
- Collaborate with finance and accounting teams to reconcile payroll discrepancies.
3. **Administrative Support:**
- Provide general administrative support to the management team.
- Maintain office supplies, equipment, and facilities, ensuring a well-organized and efficient work environment.
- Assist in the preparation of reports, presentations, and other documentation as needed.
- Schedule and coordinate meetings, appointments, and travel arrangements.
**Qualifications:**
1. **Education:**
- High school diploma or equivalent required; additional education in HR or related field is a plus.
2. **Experience:**
- Proven experience as an Administrative Assistant, HR assistant, or in a similar role.
- Previous experience with payroll processing is highly desirable.
3. **Skills:**
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and HRIS (Human Resources Information System) software.
- Knowledge of payroll software and procedures.
- Ability to maintain confidentiality and handle sensitive information with discretion.
4. **Attributes:**
- Detail-oriented and committed to accuracy.
- Ability to work independently and collaboratively in a team.
- Proactive problem-solving skills.
- Adaptability and flexibility in a dynamic work environment.
Professional Towing and Recovery is an equal opportunity employer and encourages candidates of all backgrounds to apply. If you are a motivated individual with a passion for administrative excellence and have the required skills and experience, we invite you to submit your application for consideration.
*Note: This job description is a general outline of the duties and responsibilities of the Administrative Assistant role and may be subject to change based on the needs of the company.*
"At Professional Towing and Recovery, we are dedicated to upholding the highest standards of integrity and quality in all that we do. Our mission is to consistently deliver exceptional towing services while maintaining an unwavering commitment to honesty and excellence."
**Vision Statement:**
"Empowering our journey with a relentless pursuit of excellence, we aspire to be recognized as the best in our industry. Our vision is to set the benchmark for unparalleled quality, innovation, and customer satisfaction in towing services, ensuring lasting success and influence in the market."
**Core Values: Trust**
"At the heart of Professional Towing and Recovery lies the core value of trust. We believe that trust is the foundation of all meaningful relationships and successful ventures. We are committed to fostering trust with our clients, partners, and team members by consistently delivering on our promises and maintaining transparency in all our interactions."
**Goals: Healthy Growth**
"Our primary goal is to achieve healthy, sustainable growth. We strive to expand our reach and influence in the towing industry while maintaining a focus on long-term viability. Through strategic initiatives and prudent decision-making, we aim to cultivate a flourishing business that stands the test of time."
**Priorities: Customer Service, Safety, Compliance**
**1. Customer Service:**
"We prioritize exceptional customer service, understanding that our success is intricately linked to the satisfaction of our clients. By listening attentively, responding promptly, and exceeding expectations, Professional Towing and Recovery aims to build lasting relationships that contribute to our reputation for unparalleled service."
**2. Safety:**
"The safety of our employees, clients, and communities is of utmost importance. Professional Towing and Recovery is committed to creating and maintaining a safe working environment, implementing industry-leading safety measures, and continuously educating our team to prevent accidents and ensure the well-being of all stakeholders."
**3. Compliance:**
"We operate with a strong commitment to compliance, adhering rigorously to all relevant laws, regulations, and industry standards. Our dedication to ethical business practices not only ensures the trust of our stakeholders but also positions Professional Towing and Recovery as a responsible corporate citizen."
This mission statement, vision, values, goals, and priorities collectively embody a commitment to excellence, trust, and responsible growth, providing a solid foundation for the success of Professional Towing and Recovery.
