Administrative Assistant *Multiple Locations

We are currently seeking full-time Administrative Assistants in MA and CT . The ideal candidate is a motivated people person who enjoys proactively solving problems, talking to new people, and being organized. This position involves a lot of talking on the phone, often with potential and current clients, so confidence in phone skills is extremely important. The main focus of this position is to assist agents and maintain the office as a whole.

Hourly position plus additional comp, optional health, dental, and vision insurance, 401k program, and vacation and sick time.

Job Responsibilities include (but are not limited to):

• Ordering and maintaining office supplies, monitoring and reacting to IT issues, and security/safety concerns.
• Greeting visitors and new office members and ensuring proper introductions are being made and all feel welcome
• Constant awareness of system improvements
• Training and coaching agents on operational matters
• Setting up appointments, conferences, and training/ meeting rooms
• Following company policy and procedure
• Accounting responsibilities
• Day-to-day agent support
• Client transaction support
• Ensure the office is always clean and orderly
• Consistent communication with upper management team on issues

 Job Qualifications:

• Must be able to multi-task
• Work well in a fast-paced environment
• Have strong attention to detail and communication skills
• Proficient in Microsoft operating system and Microsoft Office products including Word, Outlook, Excel, and PowerPoint
• Proficient with Adobe
• Ability to learn new technology quickly
• Salesforce knowledge is a plus

Education and Experience:

• High school diploma required
• Previous administrative assistance experience is a plus

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 20 pounds at times