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Administrative Assistant Job Description
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude for a busy primary care house calls medical practice. Candidates should be able to assist management by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail and generally being a helpful and positive presence in the workplace.
To be successful as an Administrative Assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, Administrative Assistants should have a genuine desire to meet the needs of elderly patients with multiple medical problems.
Administrative Assistant Responsibilities:
- Handling office tasks, such as ordering, tracking lab, DME and Imaging orders.
- Tracking and follow up of ordered labs, DME and imaging to assure tasks were completed.
- Importing data into the medical EMR system and communicating with physician(s) and mid-level providers timely and accurately.
- Accurately complete Title XIX, long-term benefits, handicap placards, FMLA or other documents as requested. (will train how to complete forms)
- Screening phone calls and routing callers to the appropriate party when deemed appropriate.
- Using computers efficiently to generate reports, orders and responses to requests.
- Maintain HIPAA compliance.
- Maintain polite and professional communication via phone, e-mail, and/or mail.
- Anticipate the needs of others in order to ensure their seamless and positive experience.
Administrative Assistant Requirements:
- Prior administrative experience in a medical office.
- Excellent computer skills, especially typing.
- Excellent communication skills.
- Attention to detail.
- Multilingual preferred but not required.
- Desire to be proactive and create a positive experience for others.
