Administrative Assistant

The Administrative Assistant at Capital Landscapes serves as the organizational backbone of our full-service landscape and snow removal company. This role entails a dynamic range of responsibilities including, but not limited to, overseeing administrative functions, managing customer communications, and handling scheduling. The successful candidate will be adept at multitasking, a keen problem solver, and committed to fostering a harmonious and efficient workplace environment.

Key Responsibilities:

Administrative Oversight:

Coordinate office activities and operations to secure efficiency and compliance with company policies.
Manage agendas, appointments, and travel arrangements for upper management.

Customer Communications:

Serve as a primary point of contact for customer inquiries, feedback, and complaints, ensuring all communications are handled promptly and professionally.
Develop and maintain customer relations, working to provide exceptional service at all times.

Software Management:

Manage and optimize the use of our internal software, including providing training and support to staff.
Collaborate with IT support to troubleshoot and resolve software issues.

Scheduling and Coordination:

Handle scheduling of staff, projects, and equipment, ensuring optimum allocation and utilization of resources.
Assist in coordinating projects with the Department Manager, aiding in successful project completions.

Financial Administration:

Oversee purchasing, invoicing, and collections, ensuring timely and accurate financial transactions.
Assist in budgeting and financial reporting, providing key data and insights to the management team.

Record Keeping and Filing:

Maintain a systematic and secure filing system for important company documents.
Manage inventory, ensuring necessary materials are stocked and reordered in a timely manner.

Human Resources Support:

Assist with recruitment processes, including posting job ads and coordinating interviews.
Oversee the management of employee timesheets, liaising with payroll to ensure accurate and timely payments.

Qualifications:

• Bachelor’s degree in Business Administration or related field, or equivalent experience.
• Proven experience as an office manager or in a similar role.
• Excellent organizational and leadership skills.
• Proficiency in MS Office and experience with office management software.
• Outstanding communication and interpersonal abilities.
• Problem-solving skills and the ability to multitask in a fast-paced environment.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Oak Park, MI 48237