Administrative Assistant

Assistant Manager Job Description: In-Office Job, M-F

An Administrative Assistant is responsible for implementing workflow procedures based on direction from the company’s General Manager. The assistant will "wear different hats" and learn unique insights to running a business. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. Salary negotiable based on experience and qualifications

Duties and Responsibilities

• Route, dispatch jobs between a team of service technicians
• Input and Update work orders and invoices in QuickBooks and other platforms
• Liaison between customers, sales team, management, and service technicians for multiple offices.
• Answer Incoming calls and speak with customers in a clear and respectful manner
• Lean fire extinguishers service and product knowledge.
• Weekly bookkeeping tasks using QuickBooks by entering expenses and income to reconcile bank statements
• Monitor, forward, and respond to incoming emails for multiple inboxes
• Manage time tracking systems and compile payroll for multiple offices
• Provide direction to staff and conduct employee performance reviews.
• Develop and maintain good customer relationships.
• Participate in recruitment, onboarding, and offboarding processes.
• Scan documents and maintain digital records
• Smooth out challenges within the workplace by addressing employee, customer, and operational concerns.
• Fill in for General Manager (GM) in times of absence.
• Any other duties assigned

Assistant Manager Qualifications

• 7 Years minimum experience in an administrative and /or operational role
• Ability to learn and adapt company policies and procedures
• Ability to learn fire extinguisher and other fire/life safety codes
• Ability to juggle several tasks and priorities simultaneously
• Proficiency in Computer Operating Systems & Computer Applications
• Proficiency in Microsoft Office 365 Suite (Especially Excel, Outlook, Teams)
• Comfortable working under pressure and meeting deadlines
• Comfortable working in a warehouse environment

Job Types: Full-time, Contract

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 4 years (Required)
• Administrative: 7 years (Required)
• QuickBooks: 4 years (Preferred)

Ability to Relocate:

• Astoria, NY 11103: Relocate before starting work (Required)

Work Location: In person