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SalaryJob Description:
Nanny and Me, a reputable staffing agency that specializes in connecting families with exceptional nannies, is currently seeking a highly motivated and efficient Sales and Outreach Administrator to join our team. This unique position combines administrative duties with sales and outreach responsibilities. The successful candidate will play a crucial role in expanding our network of clients and nannies, contributing to the agency's overall growth and success.
Responsibilities:
- Conduct outbound sales calls and email campaigns to prospective clients (e.g., parents, guardians) to promote our nanny placement services.
- Establish and maintain strong relationships with existing clients to ensure customer satisfaction and encourage repeat business.
- Conduct market research to identify potential new clients, target audiences, and geographical areas for business development opportunities.
- Collaborate with the recruitment team to screen and select qualified nannies to match the needs of client families.
- Maintain accurate and up-to-date client and nanny records in our CRM system.
- Provide exceptional customer service by promptly responding to inquiries and addressing any concerns from clients.
- Attend industry events, conferences, and trade shows to enhance professional networking opportunities and promote the agency.
- Utilize various marketing channels (e.g., social media, online platforms) to enhance brand visibility and attract potential clients.
- Collaborate with the marketing team to develop engaging content such as blog posts, newsletters, and webinars related to childcare and parenting.
Requirements:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field (or equivalent experience).
- Proven experience in sales or business development roles, with a track record of meeting or exceeding targets.
- Excellent communication skills, both written and verbal, with the ability to effectively engage with diverse groups of people.
- Strong organizational skills and attention to detail, as you will be required to manage multiple tasks simultaneously.
- Proficiency in using CRM systems and MS Office Suite (Word, Excel, PowerPoint).
- Familiarity with social media platforms and digital marketing tools.
- Passion for the childcare industry and a strong understanding of the needs and challenges faced by families.
- Previous experience in a staffing agency or a similar recruitment-focused environment is highly advantageous.
Benefits:
- Competitive base salary with additional commission structure upon reaching targets.
- Comprehensive health insurance package, including medical, dental, and vision coverage.
- Generous paid time off and vacation time.
- Opportunities for professional development and career growth within the company.
- A supportive and inclusive work environment with a team of dedicated professionals.
Job Types: Full-time, Temp-to-hire
Pay: $17.50 - $22.50 per hour
Expected hours: No less than 15 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Morning shift
Work Location: Hybrid remote in Norwood, MA 02062
