Address
Form of work- Reports to the Director, Patient Care Services. Under general supervision, but according to established policies and procedures, prepares and maintains legal birth records, birth certificates and/or death certificates in accordance with state and local procedures. Completes, types and distributes various statistical reports and birth announcements.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Prepares and maintains legal birth records, birth certificates and/or death certificates by:
- Reviewing patient charts, interviewing clients for pertinent information related to certificates and counseling and advising all clients on the legalities of birth record information.
- Explaining the Paternity Affidavit and the Rights and Responsibilities form in required situations, verifying the accuracy of the information obtained and ensuring all clients understand the legalities and responsibilities they are agreeing to with their signatures. Also notarizing signatures on paternity papers.
- Preparing and typing birth and/or death certificates and ensuring that the information is complete and accurate (i.e., dates, spelling of names, etc.).
- Distributing appropriate copies of birth records, Paternity Affidavits and other required documents to the state Health Department, Hospital Medical Records Department, NICU, Nursery and mothers.
- Contacting funeral homes to ensure Neonatal Death Certificates are available as required.
- Maintaining department records by performing computer data entry and logging to the Delivery Room Register. Posting, filing and supplying data to the Divisional Director, Unit Director and Physicians.
- Answering the telephone and utilizing appropriate guest relations standards while providing information and referrals to callers.
- Completing follow-up activities as necessary by making calls to Physicians, mothers, the Health Department and other Hospital departments.
- Completing and providing monthly, quarterly and annual statistical reports, which includes gathering information, performing computer data entry and distributing the reports.
- Assisting in providing statistical information for outside studies, Hospital programs and grants and Divisional Strategic Planning assessments.
- Checking the supplies inventory regularly and placing supply orders as necessary.
- Performing various clerical duties (i.e., photocopying materials, filing, typing and receiving or distributing mail, etc.).
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
- Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
- Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
- The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. A minimum of six months of previous clerical or secretarial experience is required.
Knowledge & Skills
- Requires a valid Notary Public Commission.
- Requires knowledge of statutes regarding Paternity Affidavit filing.
- Requires organizational skills and the ability to work effectively with minimal supervision.
- Requires typing/data entry, proofreading and spelling skills.
- Requires proficiency with computer programs used in the department (i.e., State Department of Health Birth Records data base and electronic reporting systems, word processing and spreadsheets).
- Requires the office skills necessary to effectively maintain records and perform routine clerical functions.
- Demonstrates the interpersonal and communication skills (both verbal and written) necessary to articulate ideas clearly and concisely and to interact effectively with incoming callers, staff, clients and their family members and physicians in a professional, courteous, friendly and sincere manner, which projects a positive image consistent with Hospital guest relations standards.
Working Conditions
- Works in an office environment.
Physical Demands
- Requires the physical ability and stamina to perform the essential functions of the position.
