Accounts Receivable Specialist

Strategic Therapy Associates, Inc. is a community-based counseling agency servicing the state of Virginia.  We provide hopeful, optimistic, and change-oriented mental health services to individuals and families. Our goal is to preserve families and prevent unnecessary hospitalizations and out-of-home placements. We are currently seeking a diligent, detail-oriented, thorough, and organized Accounts Receivable Specialist to ensure all fees for services are fully collected so revenue is maximized for continued agency growth. This position will start as a part-time position with the possibility of turning into full-time.

Duties: 

• Monitors aging reports to identify accounts that are past due and minimizes the number of accounts that have payments due beyond 60 days.
• Reviews payment denials and discrepancies identified through the Explanation of Benefits, Electronic Remittance Advice, or other payer correspondence.
• Reviews and analyzes claim denials in order to perform the appropriate appeals necessary for reimbursement.
• Appeals denied claims and resubmits claims in a timely manner.
• Contacts clients and payers via phone and electronic inquiry for additional information when necessary to push claims through.
• Pursues all unpaid accounts via phone or electronic inquiry to determine the status of a payment.
• Documents all account activity in an accurate and timely manner for all actions made on accounts.
• Provides feedback to management regarding any patterns of payer denials or repetitive insurance verification, and billing errors that may be encountered during AR follow-up.
• Serves as backup to the Billing Specialist.
• Performs other duties as assigned.

Required Qualities:

• Trustworthy & Dependable
• Diligence, Patience & Follow-Through
• Organized & detailed-oriented with the ability to multitask with accuracy
• Self-Motivated & Proactive
• Positive, Energetic, Helpful, Flexible, and Adaptable Team Player
• Supportive of Agency's mission and goals
• Exceptional & professional phone etiquette
• Excellent computer skills with proficiency in Excel and other Microsoft Office Products as well as the Google Suite products 

Education & Experience:

• 2+ years of experience in Accounts Receivable working with Medicaid, commercial insurances, and community funding sources. 
• Experience with Electronic Health Records and billing software- Lauris/Availity/ClaimMD preferred.
• Experience working for a mental health counseling or similar agency is a plus.

Benefits (for full-time status only):

• Medical Insurance (company pays 75% of employee premium)  
  
• Dental & Vision Insurance
  
• Life Insurance, Accidental Death & Dismemberment, & Long Term Disability Insurance
  
• Supplemental Insurance Benefit Options
  
• Paid Holidays
  
• Paid Universal Leave
  
• Bereavement leave
  
• 401K Retirement Plan With Company Match
  
• Tuition Discounts With Partnering Universities
  
• Free CEUs Through Partnering Universities
  
• Gym Membership Discounts