Account Manager/Community Liaison

At BrightStar Care of Northbrook IL, our purpose is improving lives and providing “Peace of Mind” through our higher standard of care. We’re seeking a qualified Account Manager to expand our reach through expert discovery and exploration of new and untapped business opportunities and relationships in the Northbrook IL area.

Our ideal candidate will be trusted to dive right in (produce contacts), take the lead, use initiative, and be responsible for increasing revenue by establishing new staffing contracts, maintenance of current contracts, and managing advertising/marketing/PR efforts. The right fit for this position will exemplify being highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company mission.

At least two (2) years sales experience in the home healthcare industry is needed.

• Staffing experience is highly desired.
• Road Warrior – at least 80% local travel.
• Must be comfortable when speaking/presenting our company in patient’s home

Perks:

• Work with meaningful purpose and serve elderly population.
• Generous bonus pay.
• Car allowance
• Ability to be creative in marketing efforts.

Responsibilities:

• Call on healthcare facilities, physicians, clinics and eldercare and assisted living facilities in order to generate sales for medical staffing division.
• Meet or exceed established sales targets.
• Develop marketing plan for new or existing territory.
• Join and attend area networking and chamber groups.
• Seek, develop, and participate in marketing opportunities in the community.
• Establish working rapport with health care professionals in the territory.
• Grow an active customer and lead database in assigned territory and surrounding markets, promoting the company’s products and services including private duty, skilled services and medical staffing.
• Maintain a high level of knowledge regarding the company’s products, services, pricing, and their value to the potential clients.

Skills/Abilities:

• 2+ years of outside sales or business development experience.
• Proven ability to generate leads and monitor referrals, manage the territory, build and
• maintain lasting relationships with colleagues, key business partners and new and existing customers.
• Ability to solve problems, achieve goals and thrive in a results-driven, fast-paced team environment.
• Wants the challenge and competition, willing to take risks with a strong desire to be in the field face-to-face with clients, and referral sources every day.
• Experience with public speaking and presentation skills with strong persuasive and
• educational communication skills both written and verbal.
• Self-starter with proven time management and attention to detail; comfortable working with little to no direction demonstrating exceptional interpersonal, multi-tasking and problem-solving skills.
• Exceptional customer service skills.
• Strong closing skills.
• Commitment to excellence in all tasks, and a professional presence.
• Ability to coordinate and organize meetings, exhibits and other events.
• Proficient in using a computer, software applications, and social media channels.
• Demonstrated working knowledge of healthcare in the home or institutional setting a plus.
• WORKING CONDITIONS
• Limited travel as needed for various sales, marketing, and client care service needs.
• Up to 20% or as directed based on the needs of the business and attending job required training and conferences.

Qualifications:

• Bachelor’s degree in marketing, business management or communications, preferred but not required.
• Proven ability to generate leads and monitor referrals, to manage a sales territory, maintaining and building relationships with new and existing contacts.
• Minimum of two (2) years’ experience in the home healthcare industry preferred
• Staffing experience is highly desired. Experience with public speaking (in addition to presentation skills). Strong at persuasive and educational writing and speaking.
• Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.
• Demonstrate working knowledge of health care in home and institutional setting.
• Comfortable with closing/asking for business.
• Exhibit outstanding organizational skills and a service attitude towards the community.
• Excellent written and oral skills.
• Requires valid driver’s license, reliable transportation, and insurance.

Travel Requirements:

· Road Warrior – 80 – 100% (Local Travel in Glendale and surrounding area.)

· Occasional overnight as directed on the needs of the business and attending job required training and conferences.

Equal Opportunity Employer

BrightStar Care is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. BrightStar Care participates in E-Verify.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email BrightStarHR@brightstarcare.com.