Account Manager

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Duties and Responsibilities
Responsibilities:
• Account Management for Key OEM & Tier 1 Accounts supporting various product lines
• Understand and communicate the technical value and manufacturing processes of the specified products
• Understand customer markets, identifying new business opportunities to ensure sustained growth
• Work closely with internal/external engineering teams to develop cost effective design proposals
• Work closely with internal manufacturing plants and finance to develop costs and quotation strategy
• Strategic analysis of accounts profitability, identify and execute on profit improvement opportunities
• Negotiate with customers on pricing, material protection, and other important matters (quality, delivery, timing, etc).
• Build relationships with customers at different levels, departments, and locations
• Maintain accurate Revenue Forecast (+/- 5%) for the account
• Oversee accounts receivable activity, escalating and resolving payment issues with customer
• Maintain current knowledge of competitor's activity and significant changes.
• Responsible for customer metrics for represented products (quality, warranty, etc)
• Represent OEM & Tier 1 as voice-of-the-customer within Dana
• Develop understanding of market trends and Dana capabilities to develop a long-term growth strategy
Requirements:
• Minimum of 5 years' experience in automotive, Commercial vehicle or Off-Highway environment
• Strong understanding of technical products, manufacturing processes and market knowledge
• Proven success in managing customers
• Previous success in problem solving including ability to identify and resolve issues with cross-functional teams
• Demonstrated strong business acumen including knowledge of manufacturing, finance and marketing
• Strong interpersonal skills, ability to work with people at all levels within and outside Dana in a professional manner
• Domestic / International travel as required to support customer activities
• Strong computer skills, including experience with MS Office software and other types of specific business management software.
• Strong negotiating skills
Education:
• Bachelor degree in business, engineering or marketing required. Equivalent may be considered
• Master's degree (MBA) a plus
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Our Values

• Value Others
• Inspire Innovation
• Grow Responsibly
• Win Together