5W&Co is looking for an Account Manager to assist us in growing the list of customers and clients we assist every day. By meeting with our client’s customers face to face, the Account Manager’s role is to develop new business from existing clients and actively seek new opportunities for growth as our sales continue to grow.
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop new business with existing clients and/or identify areas of improvement to meet development goals
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Skills
- Strong Student Mentality. Proven effort to apply knowledge given on a daily basis.
- Proven work experience building relationships with customers, clients and coworkers.
- Demonstrates the ability to communicate, present and influence existing customers and new customers.
- Future minded individuals looking to advance in the industry.
- Experience delivering client-focused solutions to customer needs
- Proven ability to multitask and apply new concepts often.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) is helpful.
- Degree in Business Administration, Sales or relevant field is helpful.
- Being able bodied is not required but helpful.
Job Type: Full-time
Pay: $56,000.00 - $66,000.00 per year
Experience level:
- 1 year
- Under 1 year
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Weekly bonus
Travel requirement:
- Travel
- Up to 25% travel
Ability to Relocate:
- Lakewood, OH: Relocate before starting work (Required)
Work Location: In person