Account Manager

kills Required:
• Strong communication and interpersonal skills
• Ability to manage multiple accounts and projects simultaneously.
• Experience in security management and risk assessment
• Knowledge of security technologies and systems
• Ability to analyze data and make informed decisions.
• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Ability to work under pressure and meet deadlines.
The Security Project Manager will be responsible for managing and overseeing
security operations for multiple accounts within the State of Alabama. The
successful candidate will be responsible for conducting risk assessments,
developing security plans, and implementing security measures to protect clients'
assets and personnel. The Security Project Manager will also be responsible for
managing a team of security professionals, ensuring that all security protocols and
procedures are followed, and providing regular reports to clients and senior
management.
The Security Project Manager will work closely with clients to understand their
security needs and develop customized security solutions that meet their specific
requirements. The successful candidate will also be responsible for managing
budgets, ensuring that all security equipment and systems are properly
maintained, and staying up to date with the latest security technologies and
trends.
Qualifications:
• Bachelor's degree in security management, criminal justice, or a related
field (preferred)
• Minimum of 5 years of experience in security management
• Experience in managing multiple accounts and projects simultaneously.
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make informed decisions.
• Knowledge of security technologies and systems
• Ability to work under pressure and meet deadlines
Essential Responsibilities:
• Serves as the key point of contact for client upper management to ensure
the delivery of high-quality customer service for assigned account
• Evaluates service quality and initiates any necessary corrective action in a
timely manner.
• Meets regularly with client representatives for status updates; addresses
any actual or potential problems; assists line management in negotiation of
client contract; provides support during client start-up; supports security
planning, assessments, and surveys; reviews and updates post orders.
• Collaborates with line management to prepare and coordinate staffing
schedules for account as necessary; ensure scheduling is handled effectively
to meet client requirements while controlling labor costs; review Security
Officer site reports to verify post orders and client directives have been
satisfactorily followed;
• Conduct periodic inspections of all posts to evaluate the performance of
security staff.
• Maintains a positive, professional environment in full compliance with
applicable laws, regulations, policies, and procedures; ensure team
members comprehension and compliance.
• Maintain and submit payroll records and other associate and business
information as required.
• Participate in hiring/selection, scheduling, payroll, training, coaching,
development, and support as required.
• Develop, maintain, and strive for the sustentation/maturation of effective
relationships with both client and employees.
• Coordinate necessary support services to effectively manage site to meet or
exceed financial and operational goals and provide quality customer service.
• Ensure the client site is provided with high quality security services to
protect people and property.
• Ensures adherence to and enforces all applicable laws, regulatory statutes,
and company policies/procedures within the scope of his/her authority.
• Determine and manage resources to meet objectives in an effective and
efficient manner.
Additional Functions:
• Ensure all required reporting and contract compliance requirements are
met.
• Meet all contractual scheduled hours with a minimum of unbilled overtime.
• Communication with company leadership to keep the project aligned with
company goals.
• Use of spread sheets and tracking tools to monitor short falls and
opportunities.
• Utilize industry best practices, techniques, and standards throughout project
execution.
• Communicate staffing requirements in a timely manner, assist in identifying,
interviewing, and hiring quality supervisory personnel /security officers.
• Assure communication of policies, company announcements, and post
orders are provided and understood by entire staff on site.
. Key Competencies:
• Leadership
• Safety focused.
• Verbal and written communication skills
• Problem-solving
• Time management
• Decisiveness
• Team Development
• Goal setting
• Training mindset

Security Solution of America (SSA) is one of the fastest growing security guard and patrol companies in the U.S. Our company was founded on the principle of teamwork and a desire on the part of those working here to make Security Solution of America leader in our industry. Our success is driven by our officers in the field, and we want you to become part of our Team.