Job Description
Company Highlights:
- Competitive salary, benefits, and commission structure
- Positive work culture
- Job security in a stable and growing company
Duties of the Account Manager:
- Communicate via phone and email with clients, customers, and vendors
- Facilitate order fulfillment process and become familiar with clients' business needs
- Perform data entry and ordering processing as needed
- Build and maintain positive relationships with internal and external clients.
- Enter orders into the system and follow up with customers throughout the process
- Communicate with other departments to ensure the accuracy and completeness of the orders
- Address and work to resolve client issues
- 2+ years of customer service/client success experience
- Familiarity with the Microsoft Suite (Word, Excel, and Outlook)
- Strong attention to detail and a positive attitude
- Excellent communication skills and ability to multitask
- High School Diploma required
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