Account Executive

Position Location(s): San Luis Obispo County, CA

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.  With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Position Overview:

Astound Business Solutions Powered by Digital West is currently searching for an Account Executive for our San Luis Obispo, CA territory which covers San Luis Obispo county and Santa Maria, CA.  This position is responsible for promoting and selling fiber services to business customers throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. Also responsible for presenting and selling the full line of Astound Broadband Powered by Wave products including voice, video and data services.

We're Proud to Offer a Comprehensive Benefits Package Including:

• Competitive compensation including base salary plus uncapped commissions plan
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions)
• Paid Holidays: 7 days per year
• Paid Sick Leave based on state and local ordinance
• Insurance options including: medical, dental, vision, life and STD insurance
• 401k with employer match and immediate vesting
• Tuition reimbursement program
• Employee discount program
• Gas mileage reimbursement

A Day in the Life of the Account Executive:

• Sales of Astound Powered by Digital West business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.
• Focus on enterprise prospects with advanced network and IT requirements
• Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
• Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.
• Completes all paperwork and agreements accurately, legibly and thoroughly.
• Maintains and demonstrates a current knowledge of Astound Broadband Powered by Wave products, programming and promotional offers.
• Provides exceptional customer service at all times.
• Submits sales claims for unpaid completed sales within the allotted time frame.
• Projects a professional business manner and operates with a high degree of integrity.

What You Bring to the Table:

• 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
• 1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband Powered by Wave products and the pricing and promotional offers available.
• Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.
• Must be able to work independently, with minimal supervision.
• Excellent detail orientation and follow through skills.
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature.
• Frequent to continuous driving, walking, bending and reaching.
• Occasional exposure to inclement weather.
• Occasional to frequent exposure to uneven surfaces, hills, stairs, heights
• Occasional use of standard office equipment such as computers, phones, copiers, etc.
• Frequent to extensive local travel.
• Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).
• Position requires flexibility to work within non-standard business hours ranging between 8 a.m. and 9 p.m. within all 7 days per week to ensure sales quota is met.

Education

• High school diploma or equivalent

Base Salary:The base salary range for this position is $60,000 - $65,000 plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. 

Commissions at plan: Targeted commissions are $21,600 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community.  We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf