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Form of workJob Description
HexaGroup is a B2B digital marketing agency for businesses serious about optimizing their growth. We are inbound and ABM specialists and have built our reputation around our team spirit and strong creativity. We are a member of BBN, the world’s #1 B2B agency.
HexaGroup defies labels, and we like it that way. Our team strikes the ideal balance between strategy and consulting, “outside of the box” creativity and leading-edge technology. We’re website and software developers. We’re seasoned strategists. We’re content creators, data analysts, sales funnel optimizers and technology integrators. But above all, we’re marketers driven by results.
We provide a full benefits package including bonus program, 401K, vision, dental and health.
Job DescriptionWhat We’re Looking For:
As an Account Director at HexaGroup, your goal is to build rapport with our clients and make sure they are thrilled to be working with us. You’ll juggle multiple clients and projects and be an amazing conductor – making sure everything is working together harmoniously and completed on time.
You must be self-motivated, show initiative, and not be afraid to roll up your sleeves and take care of business.
What You Will Do:
This position has high expectations. But if you’re the person we’re looking for, you’re the type who is motivated by high expectations!
The responsibilities of this role include both project and account management. You’ll help HexaGroup and our clients succeed in two key areas:
Keep Our Content Creation Processes on Track
Keep our project management system, Hive, up-to-date with internal and external projects and make sure we are staying ahead of schedule.
Make sure our internal team and freelance writers meet their deadlines.
Hold our team accountable for keeping our promises to clients.
Join client meetings to document action items and keep all parties up to date on their next steps.
Build & Maintain Amazing Client Relationships
Be able to answer client questions or track down answers when you are unable to answer yourself.
Help keep our internal client communication processes up to date (and make improvements when you find better ways to do things!)
Proactively reach out to clients to make sure we are meeting expectations.
This Job Could Be a Good Fit if You Are...
You are knowledgeable with HubSpot Marketing Hub
Ready to commit to a long-term account management role.
Able to – and enjoy! – juggling multiple projects simultaneously. You thrive under pressure and meeting deadlines.
Detail-oriented and have high standards when it comes to quality.
An outstanding communicator (both written and verbal) – you have a knack for offering constructive feedback and ensuring everyone is on the same page.
A lover of all things organization - You love to document processes and create workflows.
Able to resolve issues effectively and without drama – You can spot issues as they arise and deal with them in a kind and practical manner.
Growth-minded and love to learn on your own and from others.
Additional Information
All your information will be kept confidential according to EEO guidelines.
