Job Information
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, CHESTER COUNTY
This is an on-site position
https://www.tn.gov/content/dam/tn/environment/job-announcements-/preferred-service/00010174_tsp_account_clerk_chickasaw_tdec-job-opp_ps.pdf
Qualifications
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary
Responsibilities
- Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms.
- Codes adjustment sheet based on information received to adjust accounts.
- Generates receipts and vouchers originating in assigned work unit as necessary.
- Codes requisitions using appropriate product/category codes to assign the goods/services to the correct account.
- Researches outstanding checks, overpayments, and underpayments and performs cancel and/or re-issue as necessary.
- Analyzes submitted documentation to ensure a valid justification for account adjustment requests.
- Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required.
- Provides training to new employees in an equivalent role as needed.
- Verifies all fields on submitted invoices/adjustments to match information in electronic databases.
- Reconciles physical inventory counts against electronic inventory data to ensure accuracy.
- Verifies electronic data entries with outside vendors to ensure accuracy.
- Verifies receiving reports against billing invoices to ensure accuracy.
- Enters data into electronic databases to ensure accurate processing and record keeping.
- Uses electronic office productivity software (Microsoft Word and Excel) to perform daily tasks.
- Pulls relevant information from electronic databases using wizards and forms as required.
- Enters time and leave requests in electronic databases as required.
- References electronic databases and paper files for invoice, accounts payable/receivable, adjustment, and fund information to assist with daily activities and respond to inquiries.
- Contacts internal and external customers to resolve identified issues.
- Manages complaints from internal and external customers effectively by providing clear and accurate information.
- Verifies vendor address information when paying bills.
- Monitors tracking system and daily reports to ensure that payments are processed.
- Maintains account entries in electronic databases to ensure accurate record keeping.
- Scans and uploads accounting documents into electronic databases.
- Prioritizes daily task list as needed to ensure timely responses.
- Communicates with external customers verbally and in written form to request/provide additional information as needed.
- Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.
- Travels to internal and external sites on foot to deliver mail, make bank deposits, and pick up relevant departmental packages.
- Climbs ladders to perform inventory counts as required.
- Archives physical documentation to ensure accurate record keeping.
- Communicates issues identified with documentation and records to the appropriate internal business partner(s) and supervisor.
- Communicates with supervisor to identify proper courses of action to resolve problems as they arise.
- Submits weekly processing log to supervisor to facilitate monitoring of workload.
- Maintains department specific in-service training levels to maintain required certifications.
- Attends accounts payable training courses as required.
- Maintains paper files including but not limited to invoices, adjustment forms, and court orders as required to meet record keeping requirements.
- Opens and processes mail.
- Operates basic office equipment including but not limited to copiers, scanners, faxes, and calculators.
- Carries and handles paper documentation as required and requested.
Competencies
- Time Management
- Boss Relationships
- Listening
- Patience
- Personal Learning
- Self Knowledge
- Intellectual Horsepower
- Technical Learning
- Humor
- Integrity and Trust
- Basic knowledge of clerical procedures including but not limited to operation of calculator, basic office equipment, and filing procedures.
- Basic knowledge of customer and personal service
- Basic knowledge of mathematics (arithmetic)
- Basic knowledge of computer operation
- Basic mathematic skills (arithmetic)
- Basic keyboarding skills
- Basic organizational skills
- Basic reading comprehension skills
- Basic speaking skills
- Active listening skills
- Active learning skills
- Basic oral expression ability
- Basic written expression ability
- Basic oral comprehension ability
- Basic written comprehension ability
- Basic deductive reasoning ability
- Basic mathematical reasoning ability
- Basic inductive reasoning ability
- Basic problem sensitivity ability
- Finger dexterity
- Speech clarity
Tools & Equipment
- Personal Computer
- Telephone
- Fax Machine
- Printer
- Copy Machine
- Scanner
- Calculator
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.