Account Administrator

Account Manager & Data Operations Specialist

Location: Somerset, NJ (3 days a week) and Edison, NJ (2 days at client site)

Type: Full-Time

Benefits: Health insurance, dental and vision coverage, retirement plans, paid time off.

Description:

We are currently seeking a dedicated and detail-oriented individual to join our team as an Account Manager & Data Operations Specialist. This role combines client management with data operations expertise, providing a unique opportunity to oversee and support all client needs directly. The ideal candidate will be the primary contact for all client communications and will play a crucial role in maintaining data integrity, processing billing cycles, generating reports, posting FTP files, conducting data analytics to identify trends, and assisting with various office tasks.

Responsibilities:

• Serve as the primary contact for all client communications, ensuring that all client needs are addressed in a timely and efficient manner.
• Oversee the data entry process and ensure the integrity of data across all platforms.
• Process billing cycles bi-weekly, ensuring accuracy and timely submission.
• Generate reports and post files to FTP sites as required, maintaining a high level of accuracy.
• Utilize data analytics tools to identify trends and provide insights that can help guide business decisions.
• Assist with various office tasks and responsibilities, including but not limited to printing labels and answering phones.

Qualifications:

• Proven experience in account management and data operations or related fields.
• Strong communication skills, both verbal and written, with the ability to effectively communicate with clients and team members.
• Proficiency in data entry, with a keen eye for detail and accuracy.
• Experience with billing processes and report generation.
• Proficiency using Microsoft Excel
• Any knowledge of SQL is a plus
• Familiarity with data analytics and trend analysis.
• Ability to multitask and manage various project elements simultaneously.
• Strong organizational skills and the ability to work independently as well as part of a team.

We are an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other legally protected characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Work Location: In person