13848-Customer Support/Account Rep - Sr-Oh!

Russell Tobin is looking for a Customer Support/Account Rep - Sr based in Columbus, OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

Job title: Customer Support/Account Rep
Location: Columbus, OH
Duration: 6months
Pay rate: $19.17/hour

Position Description:
Preference for 1 of the following criteria:

• College Degree
• Previous contact center experience

Position Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

Functional support areas include client Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries.

Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Ability to contribute in a fast paced, team-oriented environment.

Aptitude to multi-task and adjust quickly to change in a busy financial service center.

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