The House Manager is responsible for the supervision of Direct Support Professionals working in their program, the health and safety of persons served, and the day-to-day operations of the residential site. Essential skills include empathy, compassion, teamwork, striving for excellence, willingness to learn, and a desire for a challenging growth opportunity.
The Residential House Manager must have the ability to work and promote a flexible schedule based upon the staffing and care needs of the residential work site. This position will be compensated on an hourly basis.
Schedule :Sun 9a-4p,Mon 12p-8p, Tues 12p-8p, Weds 9a-5p, Thurs 10a-7p
Full-time: 40 Hours
Salary: $20.19
Benefits Eligible: Medical, Dental, Vision, Short/Long Term Disability/ 403(b), Life Insurance & More.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintains a work-site that is representative of the Agency's core values
- Ensures house operations are in compliance with the Department of Developmental Services (DDS) regulations (115 CMR)
- Oversees that house operations and services reflecting the Quality of Life Areas (Personal Well-Being, Personal Growth and Accomplishments, Community and Social Connections, Individual Control and Rights and Dignity)
- Fosters a work-site that respects confidentiality, complies with HIPPA and protects the rights of persons served and employees
- Serves as the Human Rights Officer and ensures that both persons served and Residential House staff receive Human Rights training in compliance with Agency policy
- Ensures a "home-like" environment, a home that is clean, well-maintained, and representative of all Agency and OQE (Office of Quality Enhancement) standards.
- Knowledge, adherence, and implementation of the Agency policies in accordance with the Residential Operations Policy and Procedure Manual. Provide appropriate corrective action when necessary.
- Ensures ongoing communication with parents, guardians, day programs, physicians, pharmacist, Program Directors, and funding sources.
- Coaches, trains and develops high-performing work teams.
- Administrative Responsibilities:
- Ensures MAP regulations are maintained according to DDS and DPH (Department of Public Health)
- Ensures that staff on shift have all current certifications required by the Agency
- Maintain all records and daily documentation pertinent to persons served and organizational practices. Ensures data is recorded appropriately.
- Oversee 509 Compliance for Health Eating and the Healthy Eating Officer
- Oversee the House Safety Officer
- Prepare staff meeting agendas, facilitate the staff team meetings, orients, trains and supervises the activities of the Assistant Residential House Manager and Direct Support staff
- Provide feedback, coaching and formal evaluations of the Assistant Residential House Manager and Direct Support Staff
- Implement staff recognition and promotes a positive work-site
- Prepare, verify and submit timely payroll and mileage
- Reports all work-site injuries to the Program Director and Human Resources.
- Facilitate and implement ADA requirements in conjunction with the Director of Human Resources & Professional Development.
- Maintains the Residential House Master Schedule as approved by the Residential Program Director
- Manages or delegates management of the Residential House Budget and Person's served Individual Personal Needs Spending Accounts
- Attend meetings with management personnel from other agencies and the Department of Developmental Services as requested by Program Director.
- Provide programmatic coverage through schedules prepared four weeks in advance using the allotted FTE's.
- Prepare and verify all payroll and mileage sheets and forward to the office within required timelines.
- Submit all weekly and monthly paperwork as requested and/or in compliance with established timelines.
- Promote cost effectiveness by monitoring electric and telephone usage, etc., and ensure reimbursement as needed.
- Oversees and ensures that maintenance/repair needs are reported immediately and that all home inspections are maintained
- Maintain program within fixed monthly budget (menus, household items, utilities).
- Balance checkbook and submit accurate House Budget monthly.
- Submit all weekly and monthly paperwork as requested and/or in compliance with established timelines.
Supervisory Responsibilities:
- Monitor and ensure annual evaluations for employees in chain of supervision have measurable statements, are complete, include constructive feedback and are on time.
- Implement Agency policies and procedures as stated in Agency policy manual, and provide appropriate corrective action.
- Monitor and ensure annual evaluations for employees in chain of supervision have measurable statements, are complete, include constructive feedback and are on time.
- Oversees and ensures staff training and implementation of Behavior Plans, and all data collection associated with Behavior Plans and Psychotropic Medication Treatment Plans
- Ensure that all staff maintains required certifications.
- Collaborate with Assistant Residential House Manager on all necessary issues.
- Implement staff recognition and promote positive working relationships.
Person Served Responsibilities:
- Ensures house operations are in compliance with the Department of Developmental Services (DDS) regulations (115 CMR)
- Knowledge, adherence, and implementation of the Agency policies in accordance with the Residential Operations Policy and Procedure Manual.
- Assign advocates for each individual living in the home and delegate advocate responsibilities.
- Coordinates and ensures those supported receive ongoing medical, dental, psychiatric services including accurate doctors' orders and scripts.
- Oversees the implementation of ISP goals, attends ISP meetings as requested by the Program Director
MARGINAL DUTIES AND RESPONSIBILITIES:
- Maintain First Aid, CPR, MAP & Safety Care certifications.
- Complete Agency Orientation.
- Maintain training specific to individual programmatic issues.
- Complete forms, questionnaires and reports as required.
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to manage multiple priorities.
- Ability to work and promote a flexible schedule based on programmatic coverage, weekends, holidays, and program emergencies.
- Good written and verbal communication skills.
- Excellent interpersonal skills.
- Ability to maintain effective time management skills.
- Ability to plan and organize administrative duties, as well as, the activities of others.
- Actions should reflect judgment that would not jeopardize the health and safety of the individuals we support.
- Ability to advocate and establish rapport with the people we support and their families, co-workers and service providers.
- Ability to motivate staff team and the people we support
Requirements
- B.A. or B.S. Degree preferred with one year experience in human services
- Must be 21+ years old, have a High School Diploma or GED, a valid driver's license, daily use of a car on site (preferred but not required) and be available by telephone for daily contact.