Who is Epsilon:
Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon's headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
Why work for Epsilon:
In joining Epsilon's team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
Where you'll work:
This is a hybrid onsite/remote opportunity where you will report to the State Department location in Washington, DC and have the flexibility to work from home based on business needs.
Our Customer's Mission:
The Department of State's (DOS) Telecommunications, Wireless, and Data (TWD) Division is responsible for the design, implementation, operation and maintenance (O&M), and support of the DOS Enterprise Telecommunications networks for voice and data services nationwide. Epsilon's team works alongside other contractors and government personnel to ensure effective operation, maintenance, and upgrade of the department's domestic voice and data networks.
An average day:
As a Wi-Fi Network Engineer Senior, you are expected to be a business professional with experience in Cisco WLAN technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will implement, optimize, and maintain the network to include support, installation, configuration, documentation, and management. You will provide full life-cycle support for all network services, including the installation, tuning, testing, monitoring, operation, maintenance, upgrading, patching, break/fix, and management of designated network distribution systems and associated equipment. You will perform on-site or in-house servicing, repairs and/or installations of network components and provide top level (Tier 3) technical support to customers and all service-related problems. In this position you will:
- Assist in managing a Cisco Enterprise Wireless Network infrastructure using Cisco DNA, Identity Services Engine (ISE), Wireless LAN Controllers (WLC), Hyperflex Host, Virtual Servers, Firewall Threat Defense and Firewall Management Center
- Implementation of Patches, Upgrades and Security Compliance Standards on all network devices.
- Operate and Maintain a Cisco Software Defined Access Solution.
- Analyze network topologies and traffic and capacity requirements.
- Assist/lead the creation of technical manuals, operating procedures, and other support documentation.
- Provide Tier 3 technical support and troubleshooting for client/user support.
- Perform server and virtual network administration duties to maintain operations.
- Assist with site surveys, collecting requirements, and planning wireless deployments.
- Participate in occasional travel as required for installations and support.
- Participate in special projects as required.
- Experience with building out network, design/documentation.