Wholesale Operations Specialist

Peak Design makes radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you've visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you've been within ogling distance of a Peak Design product.

Alongside our award-winning gear is a brand that truly reflects who we are as people-passionate about design, deeply caring about our environmental and social impact, unafraid to speak up, radically transparent, and generally down to clown. Whether we're explaining a product, running a sale, launching a nonprofit, sponsoring a film, or razzing the biggest company on Earth, we do it with our trademark honesty, warmth, and wit. Through our products and our brand, we aim to create delight, and leave this world better than how we found it.

We are seeking a Wholesale Operations Specialist, to join a dynamic and fast-growing company with ample opportunities for career advancement and skill development. You will play a pivotal role in optimizing our Wholesale Operations, ensuring seamless processes from order placement to delivery. You will collaborate with various departments as well as work alongside a Wholesale Operations team to streamline workflows, manage inventory, and enhance overall operational efficiency. This position offers a unique opportunity for a detail-oriented and proactive professional to make a significant impact on our growing business.

You will have the opportunity to support accounts worldwide while working closely with our sales team and other adjacent departments. We need someone who is naturally detail oriented and excited about problem solving to ensure we provide top tier service to our partners. You are excited about efficiencies and are always looking for ways to improve processes. Experienced in Salesforce and Netsuite are a plus! If you are a detail-oriented professional with a passion for optimizing Wholesale Operations, we invite you to join our team and contribute to our continued success here at Peak Design! 

What You'll Do

• Order Management; you oversee end-to-end fulfillment processes, from order placement to shipment, ensuring accuracy, timelines, and shipping compliances
• Collaborate with sales and customer service teams to address order-related issues/inquiries and resolve promptly
• Manage and maintain inventory levels, backorders, and communication to partners and teams
• Coordinate with logistics partners to optimize shipping and delivery processes while monitoring transportations schedules
• Foster strong relationships with wholesale partners and vendors while always searching for better ways to optimize service
• Collaborate with cross-functional teams to streamline workflows and reduce operational bottlenecks
• Identify and implement process improvements to streamline Wholesale Operations, resulting in increased efficiency and reduced lead times

About You

• 3+ years of experience
• Required skills: Experience in Wholesale Operations, logistics, or a similar role. Strong analytical and problem solving skills. Top tier organizational skills, experience in customer service, excellent communication and interpersonal abilities
• Required software experience: Salesforce, Netsuite/ERP System, Shopify, Gsuite - Bonus: SPS/EDI
• Working schedule: Full Time - Mon-Fri - PST Hours

$75,000 - $100,000 a year

COMPENSATION

The base salary for this role is targeted between $75,000 - $100,000 USD. Final offer amounts are determined by multiple factors and may vary from the amounts listed above.

- 100% covered employee premiums for medical, dental, and vision insurance

- Health Savings Account (HSA) and Flexible Spending Account (FSA) options

- Life/AD&D, long-term disability, and short-term disability coverage

- Generous mental health and fertility health reimbursement options

- 401(k) plan with employer matching

- Unlimited PTO policy, 12 paid company holidays, and flexible work schedules

- 100% paid parental leave

- Peak Design product and exclusive industry discounts

- Monthly cell phone reimbursement

- Pre-tax commuter benefits

- Annual career development stipend

- Charitable donation program with employer matching

- Quarterly onsite or offsite collaboration weeks with the whole Peak Design team

Thanks to the folks at Outside Magazine, we can tell you that Peak Design is an objectively great place to work. Why? We provide opportunities to go deep in your craft, work both autonomously and collaboratively, drive your professional growth, and recharge with flexible Fridays and unlimited paid time off -- the saucy list of perks and benefits goes on. So, how do we maintain this exquisite way of working while also pulling off an exceptionally thoughtful brand and product line? A close-knit culture that values transparency, community, trust, and questioning the status quo.

Many employees find the way we run our business to be radically different from what they've experienced elsewhere. You might call it the opposite of micromanagement: employees are often expected to set their own priorities and roadmaps for their areas of the business. Who thrives here? Self-starters. Question-askers. People who make their own to-do lists. Folks who can do a little bit of everything. People who aren't afraid to get their hands dirty with nitty-gritty details in order to see a vision through.

If you prefer to work in a more traditional corporate environment, Peak Design might not be the place for you. But if you're pickin' up what we're putting down, we look forward to hearing from you!

At Peak Design we believe a diverse team is an innovative team and something worth celebrating. A range of perspectives and backgrounds creates a stronger and more creative work environment (not to mention more fun). We're committed to equality and inclusivity across race, gender, age, religion, identity, and experience.

Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point - we strongly encourage you to apply anyway! If what we do resonates with you, and you feel excited and able to contribute, we're equally stoked for the opportunity to engage with you.

Peak Design provides reasonable accommodations for individuals with disabilities in the job application and interview process (including if you have any difficulty using our online system). If you need such an accommodation, please complete the application form below.