Wellness Floor Attendant

POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through Social Responsibility, Youth Development, and Healthy Living. The Wellness Floor Attendants interact with new and existing members to help them in achieving their health and wellness goals, create a welcoming environment for members of all backgrounds and abilities, and to help individuals become their personal best. Strong communication, listening and organizational skills are required.

Available Shift: Monday-Friday 10:00 a.m.-1:00 p.m.

ESSENTIAL FUNCTIONS:

• Builds effective, authentic relationships with members, helping members connect with each other and the YMCA.
• Coach members in support of their desired behavior change.
• Introduces new members to group exercise communities based their health and well-being goals.
• Answers member questions to support their healthy living goals.
• Utilizes tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA (handouts, schedules, etc.).
• May conduct post-enrollment interviews to understand new members’ definition of well-being, personal goals, cultural background, healthcare needs, diverse abilities and interests and develops plans to meet their individual needs
• Maintains and cleans equipment according to the schedule or as requested by supervisor.
• Follows YMCA policies and procedures; responds to emergency situations.
• Actively participants in department and branch staff meetings.
• Performs other duties as assigned.

YMCA COMPETENCIES LEADER:

• Engaging Community
• Inclusion
• Functional Expertise
• Communication & Influence

MINIMUM QUALIFICATIONS FOR CANDIDATES:

• Must be at least 18 years of age.
• CPR, First Aid, AED certification training within 30 days of hire date.
• Completion of YMCA Principles of Member Health and Wellness online course within 30 days of hire date.
• General knowledge of exercise and weight training, including basic anatomy, physiology, and exercise principles.
• Previous experience with diverse populations preferred.
• Excellent customer service skills.
• Must be able to enforce rules and speak in public.
• Ability to work independently with attention to detail required.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Wellness Center environment must be able to stand for extended periods of time, walk, and bend over, reach overhead, grasp, push, pull and move, lift and/ or carry up to 45 pounds repeatedly, at or above waist height.
• Sufficient strength, agility and mobility to perform essential functions required.

KEY FOCUS AREAS:

• Greet and assist members in use of all strength/conditioning and cardio equipment.
• Instruct members on proper use of fitness equipment schedule and member orientations, classes or personal fitness programs.
• Ensure the safety of all members using the Wellness Center by consistently enforcing the Wellness Center policies.
• Maintain cleanliness in all areas of the Wellness Center, including equipment.
• Support and follow YMCA policies and decisions.
• Answer member questions about the YMCA and its programs.
• Assist Membership Representatives in demonstrating use of fitness equipment to potential members.
• Attend staff meetings.

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

The YMCA of Natrona County is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.