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SalaryWe are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This position requires excellent organizational skills, strong attention to detail, and exceptional customer service abilities. The Night Auditor is a hybrid role that both has an accounting function (nightly reporting) and a guest service function. We will also consider Part Time Night Audit, Part Time Front Desk. Must be comfortable with both numbers and people.
### Duties:
- Perform nightly audits of financial transactions and reports to ensure accuracy
- Verify the accuracy of guest accounts and resolve any discrepancies
- Process guest check-ins and check-outs efficiently and professionally
- Provide exceptional customer service to guests, addressing any inquiries or concerns
- Assist with guest requests, including wake-up calls, room service orders, and transportation arrangements
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience
- Follow all hotel policies and procedures to ensure the safety and security of guests and staff
### Qualifications:
- Previous experience in accounting or hotel front desk is preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficiency in phone etiquette and handling guest relations
- Bilingual/multilingual abilities are a plus
- Knowledge of hotel operations and front desk procedures is desirable
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests. Apply now!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee assistance program
- Employee discount
- Free parking
- Paid time off
- Tuition reimbursement
Schedule:
- Every weekend
- Overnight shift
- Weekends only
Work setting:
- In-person
Ability to Relocate:
- Atlanta, GA 30308: Relocate before starting work (Required)
Work Location: In person
