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Form of workJob Summary
The Wedding & Event Specialist works extensively with the Sales Manager and assists in the direct solicitation and booking of social groups including but not limited to; weddings, family reunions, sports teams, holiday parties and other catering events.
Job Duties and Responsibilities
• Solicit, negotiate, and book new and repeat business to maximize lodging and catering revenue.
• Solicit and conduct site visits for prospective clients.
• Timely follow up of all leads generated via the Crystal Mountain Wedding Request Form and any other leads that are received.
• Maintain market databases in Delphi and Springer-Miller.
• Maintain accurate, comprehensive records and files to provide group history.
• Will work in tandem with Sales Manager and Catering Services Manager to ensure client information transfer is seamless to guest.
• Assist Sales Manager in planning and executing sales initiatives for related market.
• Notify and coordinate customer specifications with other departments and quickly, efficiently respond to customer needs.
• Attends appropriate resort meetings and training sessions.
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
• Other duties as assigned.
Job Specifications
Competencies:
• Thorough knowledge of standard sales contract procedures.
• Required software knowledge to include, but not limited to: Microsoft Word, Excel and Outlook. Delphi & SMS Host helpful but not required.
• Effective business writing skills (grammar, vocabulary, clarity and brevity).
• Ability to operate basic office equipment.
• Excellent attention to detail.
• Clear and concise verbal communication skills.
• Self-directed and able to maximize use of time, resources and technology.
• Ability to investigate and analyze current activities or information in the sales/ marketing field and make logical conclusions and recommendations.
• Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence customers and make decisions based on established policies and procedures
• Maintains office, employee and company confidentiality at all times.
• Dependable and meets goals.
• Exemplifies professional conduct and adherence to company Core Values.
Education:
• A four-year college degree or equivalent industry experience required.
• Previous outside sales experience preferred.
Physical & Other Requirements:
• While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
• The employee is frequently required to stand.
• The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell.
• The employee will occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Evenings, weekends and holidays are a regular part of the schedule.
• Must have excellent attendance and conduct record for consideration.
• Must have unrestricted and insurable driving record.
o Non-smoking candidates preferred.
Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.
Other details
Apply Now
The Wedding & Event Specialist works extensively with the Sales Manager and assists in the direct solicitation and booking of social groups including but not limited to; weddings, family reunions, sports teams, holiday parties and other catering events.
Job Duties and Responsibilities
• Solicit, negotiate, and book new and repeat business to maximize lodging and catering revenue.
• Solicit and conduct site visits for prospective clients.
• Timely follow up of all leads generated via the Crystal Mountain Wedding Request Form and any other leads that are received.
• Maintain market databases in Delphi and Springer-Miller.
• Maintain accurate, comprehensive records and files to provide group history.
• Will work in tandem with Sales Manager and Catering Services Manager to ensure client information transfer is seamless to guest.
• Assist Sales Manager in planning and executing sales initiatives for related market.
• Notify and coordinate customer specifications with other departments and quickly, efficiently respond to customer needs.
• Attends appropriate resort meetings and training sessions.
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
• Other duties as assigned.
Job Specifications
Competencies:
• Thorough knowledge of standard sales contract procedures.
• Required software knowledge to include, but not limited to: Microsoft Word, Excel and Outlook. Delphi & SMS Host helpful but not required.
• Effective business writing skills (grammar, vocabulary, clarity and brevity).
• Ability to operate basic office equipment.
• Excellent attention to detail.
• Clear and concise verbal communication skills.
• Self-directed and able to maximize use of time, resources and technology.
• Ability to investigate and analyze current activities or information in the sales/ marketing field and make logical conclusions and recommendations.
• Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence customers and make decisions based on established policies and procedures
• Maintains office, employee and company confidentiality at all times.
• Dependable and meets goals.
• Exemplifies professional conduct and adherence to company Core Values.
Education:
• A four-year college degree or equivalent industry experience required.
• Previous outside sales experience preferred.
Physical & Other Requirements:
• While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
• The employee is frequently required to stand.
• The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell.
• The employee will occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Evenings, weekends and holidays are a regular part of the schedule.
• Must have excellent attendance and conduct record for consideration.
• Must have unrestricted and insurable driving record.
o Non-smoking candidates preferred.
Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.
Other details
- Pay Type Hourly
Apply Now
