Web Producer

Summary

The User Experience Team is seeking a Web Producer to design and build web pages on the King County website through our content management system, Sitecore. The Web Producer will create experiences on the website that satisfy business stakeholders as well as the end user. They must be an effective communicator, detail-oriented, and able to balance innovation, user experience, content clarity, and technical consistency.
King County Department of Information Technology (KCIT)
KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation.
KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit: http://kingcounty.gov/depts/it.aspx
Teleworking Requirement
The work associated with this position will be performed through teleworking and on-site as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work in this department's hybrid environment.
Benefits
King County offers a robust benefits package to support you and your family in a variety of ways. To learn more about the benefits offered here, please click on the Benefits tab or click here: http://www.kingcounty.gov/employees/.
Work Schedule
The normal workweek for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. but may require after hours work as needed. Alternative work schedules may be considered. This position is not eligible for overtime pay.
Duration
The duration of this position is expected to last 2 years.
Questions
If you have questions regarding this recruitment, please contact Shane Dickson, shdickson@kingcounty.gov or (206) 263-2454.

Job Duties

• Create, edit, optimize, publish, and test web pages in Sitecore as requested, within existing design and content guidelines.
• Work with the UX team to create and enhance features on our websites to improve visitor satisfaction.
• Adhere to web standards and accessibility guidelines and employ tools for building an engaging user experience.
• Communicate with stakeholders on project requirements, activities, and statuses.
• Monitor and respond to support requests from staff related to KingCounty.gov.
• Help manage Sitecore user permissions and workflow, web tool user accounts, permission levels, and rights management.
• Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

• 3+ years professional experience writing for the web and working within a CMS for a large enterprise web site.
• Experience writing and revising content for the consumer-facing websites
• Experience working in Content Management Systems, Sitecore experience preferred
• Experience with localization and writing for a global audience
• Proficient in basic web languages such as HTML and CSS
• Experience with the UX lexicon and working in the UX design process

• Strong communication skills at all levels of the organization
• Ability to work in a team environment and can manage multiple projects with varying deadlines simultaneously
• Team-player with a positive and proactive approach.
• Able to advocate for users while also finding compromises and work-arounds where needed.

• Experience using Sitecore CMS

Supplemental Information

Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
Application Requirements
A completed King County Application, Resume and Cover Letter are required for consideration. Applications submitted without all material will not be considered.
Union Status: This position is represented by Protec17.
(For internal use only: Classification: Website Developer -Journey - 7316200)
Duration
The duration of this position is expected to last 2 years.
Benefits
King County offers a highly competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members.
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year (plus 2 personal holidays)
• Generous vacation and paid sick leave
• Paid parental leave, family and medical leaves, and volunteer leave
• Flexible Spending Account
• Wellness programs
• Onsite gyms and activity centers
• Employee giving program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs