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SalaryJob Purpose
The primary responsibility of the Warranty Systems Analyst is to lead the team in supporting AHM project management and develop business initiatives integral to developing the warranty system with RSS-change request for the NWS2 Global Warranty systems and iN warranty claims portal. This position also ensures AH Warranty Systems are operating in accordance with state regulation and supports system-integration of new product launches.
Key Accountabilities
- Project management and develop business initiatives integral to developing teams to support system RSS - change requests for the NWS2 Global Warranty systems and iN Warranty Claims Portal.
- Assist in managing the Warranty systems and analyze warranty data for correct dealer submissions for accuracy.
- Assist in keeping warranty in compliance to all 50 state statues and act as a liaison between HNA legal and the NWS2 team.
- Assist in managing monthly reporting to management.
- Facilitate any Warranty systems projects and assist in building yearly project theme sheets.
Qualifications, Experience, and Skills
- BA/BS degree in Business Administration, Management, IT or equivalent work-related experience.
- Knowledge of AHM Service Operations, Warranty claims processes & guidelines.
- Understanding OEM Dealership Repair Orders, and IT systems.
- Ability to understand and work with legal team on state statute interpretation and application for AHM objectives such as retail parts mark-up, and labor rates.
- Must be multi-tasked oriented, flexible and demonstrate the ability to collaborate with others in a fast-paced team environment. Proficient in Microsoft Office (Excel / Word / PowerPoint)
- Ability to analyze and maintain complex data.
- Strong computer system/relational database knowledge, with emphasis on analytics and technical knowledge of Honda/Acura automobiles. Ability to review automotive OEM Repair Orders
- Strong communication and interpersonal skills
- Ability to work as a team player, both within department as well as the division
- Ability to support requests from Dealerships, Field Personnel, Managers, Executive Management.
Workstyle
- Onsite
Total Rewards
- Competitive Base Salary
- Annual Bonus
- Overtime
- Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, paid holidays, sick time, personal days
- 401K Plan with company match + additional contribution
Career Growth:
- Advancement opportunities
- Career mobility
- Education reimbursement for continued learning
- Training and Development programs
Additional Offerings:
- Wellbeing program
- Community service and engagement programs
- Product programs
- Free drinks onsite
- Lifestyle bonus
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
