Warehouse Manager Product Return Mandarin Speaking

Nightsea is a subsidiary of Sailvan Times. The company is a cross-border brand e-commerce that sells high-quality and individuality to global consumers through third-party e-commerce platforms such as Amazon, Walmart, eBay, Wish, and vertical category self-operated websites such as SHESHOW and Retro Stage. Modern lifestyle products, including clothing accessories, sports and entertainment, department stores and home furnishings, etc. At the same time, the company also provides logistics services to third parties based on its comprehensive cross-border warehousing and logistics system.
Job Summary
Nightsea, Inc is seeking an experienced Warehouse Manager to join our team. The talent will oversee all warehouse operations and ensure receiving, distribution, and storage all run smoothly and efficiently. Responsibilities include ensuring that inventory is organized, orders are processed accurately, shipments are timely, and invoices are error-free. The ideal candidate is highly organized and has experience in warehouse operations or logistics.
Responsibilities

• Manage overseas reverse logistics operations, including scrap handling
• Establish and optimize the overseas reverse logistics process.
• Manage personnel involved in overseas reverse logistics operations (if additional staff are required).
• Provide regular or ad-hoc reports on the progress of overseas reverse logistics operations to the headquarters team in China.
• Communicate and resolve reverse logistics issues and exceptions.
• Ensure orders are shipped in a timely manner and customers are satisfied
• Hire, train, and manage warehouse employees
• Create work schedules
• Manage stock from receiving to shipping
• Adhere to all local, state, and federal laws and safety regulations
• Educate employees on safety guidelines and reduce on-the-job accidents and injuries
• Communicate with vendors, clients, employees, and company leadership to ensure all areas of the company are working together cohesively

Qualifications

• Bachelor's degree required
• Previous experience in warehouse or logistics is preferred
• Excellent leadership skills
• Familiarity with state and federal safety regulations
• Strong interpersonal skills
• fluent English and Mandarin

Benefits/Perks

• Paid Holidays
• PTO
• Flexible Schedule
• Competitive Pay
• Career Advancement

Work Location

• Whippany, NJ