Warehouse Administrative Assistant- Onsite

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.
Job Summary/Objective
Provides administrative support to the internal Logistix Team, and excellent customer service to a diverse external clientele through email, phone calls, and in-person visits as needed. Assists with managing warehouse operations through dispatching and route maintenance to keep the independent contractors and drivers current within the market. Supports the Logistix Supply Chain Director by running various route reports to help identify opportunities for efficiencies, such as load-leveling and route restructuring, to stay competitive and responsive to the market.
Key Responsibilities & Duties (essential to the job)

• Provide phone and email coverage for various markets
• Research missing parts or damage claims to resolution.
• Research unlabeled pieces for return or delivery
• Process returns for digital tracking
• Provide dispatch management including data entry, route structuring, and mapping
• Complete record keeping and filing in a timely and accurate manner
• Maintains current driver information and files, including background checks, new driver paperwork, and termination documents
• Provide route and driver reports
• Assist with the resolution of outstanding claims and invoices
• Provide night warehouse coverage when needed
• Run deliveries/route support when needed

Education
High school diploma or equivalent GED is required.
Experience, Skills and Key Competencies
At least 2 years of administrative support and customer service experience is required, to include direct contact with customers via phone, email and in-person visits.
Must also be able to demonstrate the following skills and abilities:

• Excellent verbal and written communication skills
• Ability to respond to common inquiries or concerns swiftly and professionally
• Engaging presentation skills, with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy to understand manner
• Able to effectively work in a fast-paced and changing environment with a high degree of independence
• Can effectively use Microsoft Office application including Outlook, Word, Excel, and PowerPoint
• Ability to use the Internet as well as navigation tools including reading maps and directions.
• Able to drive (or learn to drive) a box truck to make deliveries when needed.
• Must possess a valid driver's license with a clean driving record
• Occasional travel for this position is expected, to make deliveries and provide support in other markets
• Must be comfortable working in a warehouse environment

OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Other details

• Job Family Product
• Pay Type Hourly

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