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Description:
REQUIRED QUALIFICATIONS
- Experience:
- Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment.
- Certifications:
- DoD Approved 8570 Baseline Certification: Category IAT Level II
- CCNA Security
- CySA+
CND
- Computing Environment Certification
- Cisco CLTECH - Cisco Certified Technician Supporting Cisco Collaboration Devices
- Clearance:
- Must possess Secret Clearance.
Overview:
We are seeking a VTC Administrator to join our team supporting DLA VOC.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
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Additional Job Information:
Responsibilities:
RESPONSIBILITIES
- Monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls.
- Provide support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG’s.
- Assign additional technical administrative duties such as performing CODEC updates.
- Install, configure, maintain, and support AV/VTC equipment and systems.
- Seek out and implement new ways to improve the efficiency and effectiveness of VTC operations.
- Develop and implement disaster recovery and business continuity plans for VTC systems and networks.
- Conduct regular audits of VTC systems to ensure compliance with security standards and best practices.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Locations: Columbus, OH
- Type of environment: Office
- Noise level: Medium
- Work schedule: Schedule is day shift Saturday - Wednesday (1600-0030). May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10