Vocational Case Coordinator

Title; Vocational Coordinator

Location: Arizona, Texas, Missouri, Tennessee, and Florida

Work Type: Remote

 Allsup – True Help. Rewarding. Teamwork.

Allsup Employment Services LLC is a people-centered organization; the team is dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.

You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. 

Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization. 

Position Summary:

The Vocational Coordinator is an entry-level position serving as the initial point of contact after the Intake Process is completed as it relates to Allsup Employment Services Return to Work program. Responsible for educating the beneficiary on the Ticket to Work Program, phases of the program and work incentives. Also, will make contact with beneficiaries after they have been working to determine if they need any accommodations or are having difficulty working.

Essential Job Functions:

• Completes initial contact to set expectations for the program, discuss expectations of the program
• Complete check-ins.  Review for accommodations needed and discuss any difficulties they are having while working.
• Build rapport and redirect conversation
• Complete necessary forms
• Provide on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission
• Achieves performance targets
• Maintains strict confidentiality of beneficiary and Allsup information
• Other duties as directed by Management

Requirements:

• Bachelor’s degree or commensurate work experience is preferred
• Two (2) or more years’ experience at Allsup in claims operations
• Strong working knowledge of SSDI and Ticket to Work programs
• Ability to learn, retain and apply information
• Ability to multitask effectively in a fast paced environment
• Solid critical thinking and problem solving skills to assess, analyze and determine best strategy for the beneficiary
• Strong organizational skills
• Excellent written/verbal communication and customer relations skills
• Must be flexible, adaptive and responsive to change
• Highly motivated and target driven

Benefits:

• Health, Dental, and Vision Insurance
• 401(K) Matching
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Spending and Health Savings Account
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

Schedule:

• Monday to Friday
• Full-time Hours
• Remote, Arizona, Texas, Missouri, Tennessee, and Florida
• Pay $40,000-$65,000

Allsup is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.