Visitor Services Associate - Part Time

Department: Thomas Tischer Welcome Center and Museum Shop

Working Hours: Every Tuesday and Sunday, plus various shifts during museum hours. 7 - 20 hours/week. **Extra hours during special events may be required.

**As a condition of employment, the museum requires employees be fully vaccinated against COVID-19, which includes a Pfizer or Moderna mRNA booster vaccine (“original vaccines”). Those who did not receive the “original vaccines” as of April 18, 2023 must be vaccinated with the most currently authorized updated vaccines.

Overview:

Provide exemplary customer service to all museum patrons at the Thomas Tischer Welcome Center and Museum Shop as assigned. Primary function will be to provide support to the Museum Shop or Welcome Center as needed—averaging 4-8 shifts a month. Will welcome visitors, answer questions, and highlight important areas of the museum to ensure an outstanding visitor experience. This position is Part Time with varied hours and requires the incumbent to work weekdays, weekends, some evenings, and holidays.

Responsibilities:

• Sell tickets, memberships, passes etc. at the Welcome Center.
• Sell, price, stock, and straighten merchandise at the Museum Shop.
• Cash register sales, including taking customer orders, handling cash and credit card transactions.
• Provide exemplary customer service to all patrons in the Museum.
• Other duties as assigned.

Minimum Qualifications and Requirements:

• Candidates should possess a high school diploma.
• Excellent demonstrable customer service skills are a must.
• Possess good verbal communication and basic math skills.
• Must have flexibility to report to work upon short notice.
• This position requires standing, walking, lifting (25lbs), carrying, reaching, pushing/pulling, handling, speaking, hearing, seeing and repetitive motions.
• Work is primarily performed in a setting with moderate to light noise.

The Eastman Museum is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. The Eastman Museum will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 7 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• Day shift
• Extended hours

People with a criminal record are encouraged to apply

Work Location: In person