Vice President, Operations

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Operations/Supply Chain

As one of the world’s premier lifestyle brand collectives, we want to ensure that warehouses, factories, retail outlets and on-line retailers all over the world have what they need, when they need it. You’ll be part of a team that leverages leading-edge technology – and innovative solutions – to deliver goods and materials on time, on schedule and in great condition. It’s a career path the offers non-stop challenges and endless variety – along with the opportunity to learn the business from the best.

Specific Responsibilities Would Include

Position Description:

The VP Operations will support the Centric Brands Premium Businesses in the development and execution of a focused and prioritized business global growth plan.  The VP Operations will serve as a strategic and key business partner to the Chief Supply Chain and Operations Officer. In addition to serving as the key global operations leader to the business (making sure shared services are in place to support the division), a major focus for this role will be analyzing existing businesses operations and determining opportunities to drive process improvement, operational efficiencies, as well as drive the business strategy through operations.  The VP Operations will be a catalyst for growth and will help operationalize new initiatives/acquisitions for the company. He/she will work closely with the Chief Supply Chain and Operations Officer, Divisional Group President and operational team in developing and implementing strategic initiatives. 

Key Responsibilities:

• Manage and oversee the Division’s Distribution, Logistics, Customer Service, Order Management, and Business Operations.
• Develop and execute a strategic plan that leverages the scale/infrastructure of Centric, maximizes divisional opportunities, grows revenue and profit and minimizes expenses.
• Drive operational excellence and implement best practices to achieve world-class supply chain, warehousing, forward and reverse logistics operations that aligns with the business.
• Drive innovation though people, process and technology; maximize the Supply Chain functions.
• Evaluate back-end operations. Develop and execute a strategy to run more efficiently.
• Establish processes to support change and focus on continuous and sustainable improvement.
• Integrate new businesses as needed.
• Deliver business results by working cross-functionally with brand operations executives and back office shared services.
• Collaborate with the business to ensure all regulatory and compliance measures are met within company and global guidelines as well as import/export requirements.
• Partner with Sourcing leads to develop cohesive processes and procedures that support the business strategy.
• Partner with TSG and Distribution leaders to increase customer service, streamline order execution processes and establish distribution processes to best support the businesses.
• Partner with DC Operations team to identify best network strategy, SOP’s, improve VAS operations, optimize DC Bypass opportunities and minimize costs.
• Work with planning and production to provide unit receipt, shipment and inventory forecasts by warehouse. Cross functional
• Collaborate with Finance to ensure revenue and budget objectives are met, expanded on, and actively follow through on them.
• Work with operations/finance team to review operational chargebacks to help negotiate with retailers and implement corrective actions.
• Build credibility and maintain relationships with key internal and external customers; assist as needed with problem solving and customer relationship management.
• Develop and maintain a robust set of departmental dashboards and KPI’s to monitor and measure performance.
• Establish and manage business metrics in ERP system; ensure data integrity and appropriate system maintenance, including upgrades and new integrations.
• Provides leadership, supports, motivates, directs and retains high-caliber staff.

Our Best Fit Candidate Would Have

• 12+ years of operations experience and a college degree preferred. Wholesale, E-Commerce and Retail experience is a must. Retail experience is a plus (at a minimum, will have a solid understanding of 4-wall retail). International experience will also be a plus.
• Previous experience operationally supporting a Premium Apparel Business is a plus.
• A strong operator who thrives in a fast-paced environment. Someone who can be both strategic and tactical as the business dictates.
• Have experience as a senior level or head of operations with a proven track record leading and directing a sizeable wholesale apparel import manufacturing business to profitability and delivering promised results.
• Flexible and adaptable. Amenable to looking at existing processes/standardizations and future solutions in different ways. Will not be rigid in approach.
• Innovative in approach. Bring new ideas and different ways of addressing business needs. A demonstrated ability to drive organizational change, identify opportunities and effectively implement new ideas.
• A strategic thinker who produces short-term results in concert with long-term business objectives. The ability to quickly identify and prioritize goals and objectives for the organization and ensure they are executed as planned.
• A demonstrated track record of successfully achieving and exceeding cost, accuracy and service goals.
• A flexible hands-on team player who strategically partners with all levels to successfully execute change in a fast-moving environment.
• Strong leadership skills demonstrated by the ability to communicate a vision and then inspire and motivate others into action.
• A demonstrated track record of successfully building and aligning teams and leading large scale projects.
• Able to develop, coach, motivate and inspire a team that embraces accountability and achieves results.
• Highly self-motivated and action orientated, with a strong professional presentation.
• Credible, self-confident, collaborative, and able to build relationships across all brands and throughout all levels of the organization.
• Superior organizational skills, attention to detail and consistent follow- through and strong quantitative and analytical skills.
• An understanding of the complete supply chain process.
• Work well in a matrixed, shared service organization.
• Acts with a high degree of integrity.
• A skilled listener by nature who respects other’s viewpoints but is not hesitant to express his or her own while building consensus through the decision-making process.
• Proficient in MS Office.  SAP experience is a plus.

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.

Salary Range: $162,000 - $215,000

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs. 

Centric brands is proud to have joined hundreds of organizations worldwide in taking the Parity.Org ParityPledge®, publicly amplifying our commitment to increasing representation of women and people of color in organizational leadership.

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Centric Brands is an Equal Opportunity Employer