Vice President, Client Engagement

Overview / About us

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances.  We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Strategic Consulting & Insights, Value, Access &Outcomes, Medical Strategy & Communications, and Real-World Evidence.

Responsibilities / Position overview

We are seeking an idea-generating, solutions-oriented agency leader to serve as Vice President of Client Engagement within our Market Access division, which helps pharmaceutical and biotechnology companies gain market access for their brands and thrive in the changing healthcare landscape. Our Market Access business operates at the intersection of traditional market research, strategy consulting, and advertising agency services. This innovative model allows us to help clients deeply understand their customer targets and engage with precision and purpose to drive results.

 

In this management level, client-facing role, the Vice President, Client Engagement operates at a senior- level planning, coordinating, and directing advertising campaigns for agency clients as well as identifying and addressing changes in the marketing environment.

 

We're looking for an experienced marketing leader with market access experience who can lead a large cross-functional team. This role requires someone who is an excellent communicator with strong writing skills who can effectively present strategic and tactical plans to senior management.

You should be able to utilize your experience and expertise to confidently provide insights and recommendations to clients.

 

Day to day responsibilities include: Provides leadership role for client and agency product teams Responsible for the strategic development and implementation of integrated marketing programs as well as ensures that all professional activities are in line with the agreed upon strategic direction Supervises creative development to ensure it adheres to the highest quality standards and communicates against strategy and objective across all communication channels Serve as primary team interface with client product directors and directors of marketing strategy liaison with client on brand and business issues Leads and supervises all activities between agency departments on the team Reviews monthly and quarterly financial tracking reports with Operations lead and presents reports to client brand management Formulates plans to extend business with established accounts Supervises and participates in new-business development Supervises account team members and monitors their performance both with their client counter parts and internally with other creative and operational departments. Distributes projects and reviews their progress continually to ensure professional growth is attained. Effectively leads Client Engagement and ensures the organic growth of the business through client relations Efficiently manages account budget, identifies areas of risk and provides solutions Identifies process or procedure opportunities for improvements and suggests resolutions Actively instills the company culture amongst the team Excels at client relations to ensure that the client has the optimal customer service experience

Qualifications

Bachelor's degree in marketing, communications, advertising or related field Minimum 8-10 years of experience in a fast-paced agency environment Demonstrated experience and success in leadership of cross-functional agency teams High motivation, good work ethic, maturity and personal initiative Strong oral and written communication skills Strong organizational skills and attention to detail Occasional travel may be required

Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you - health and well-being, personal finances, professional development, and a healthy work/life balance:

• Competitive salary plus bonus scheme
• Medical, dental, and vision insurance options
• 401(k) plan with employer match
• Generous amount of paid time off annually + paid holidays
• Flexible spending accounts for health and dependent care
• Health Savings Account option with employer match
• Employee Assistance Program
• Paid short-term and long-term disability coverage and more

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Employees can expect to be paid a salary between $160,000 to $200,000. Additional compensation may include incentive compensation (i.e. bonus or commission), if applicable. Employee will be also eligible to Lumanity's benefits, including health care, vision, dental, 401(k), PTO, sick leave and more! The salary range is merely an estimate and may vary based on an applicant's location, skills, prior experience, professional qualifications, and other relevant factors.

Employment Type: OTHER