Veterinary Receptionist

Best Friends Veterinary Center is searching for an experienced Veterinary Receptionistto help us grow our AAHA-Accredited practice.

This is a full-time role. Candidates must be available to work some evening and rotating Saturday hours.

Background and experience:

• Skilled Veterinary Receptionist with more than 1-2 years of hands-on experience
• Dependable, enthusiastic, hardworking, honest, and team orientated individual
• Exceptional communication and multi-tasking abilities
• Long-term commitment to the veterinary field

Responsibilities:

As our next receptionist, you will be critical to our hospital team by establishing a great first impression to clients, providing visitors a warm welcome, and ensuring our day-to-day hospital flow runs smoothly. Those best fit for the role are positive, compassionate, and proactive individuals who love making a difference in the lives of pets and establishing long-term relationships with their owners.

Primary skills and responsibilities:

• Providing first class client communication and education
• Booking appointments
• Daily assignments/scheduling
• Checking clients in and out
• Answering client questions and concerns
• Monitoring email and phone correspondence
• Scanning, copying, typing/other general office duties
• Ensuring that the reception area of the hospital is always clean and presentable
• Liaising between clients and technical team

Full-time benefits:

• Compensation: $15.00 - $18.00/hour (based on experience)
• Health insurance: Medical, dental, and vision insurance (with HSA option)
• Generous CE allowance
• Great PTO policy
• 401k options
• Personal pet discounts
• Life insurance and disability
• Employee Assistance Program
• Career growth potential
• And more!

Get to know us:

Best Friends Veterinary Center is proud to be an AAHA-accredited hospital providing exceptional care to small animals (and the occasional exotic pet) in Grafton, WI. Our staff is passionate about veterinary medicine, has a long-term commitment to the field, and takes a Fear Free approach to patient care. We have a talented DVM team that provides a wide range of services, from general soft tissue surgery and dentistry to breed-specific DNA testing, acupuncture, and canine rehabilitation. We also work with a mobile surgeon for orthopedic services and do not perform any cosmetic surgeries, like ear cropping and declaws. We’re well-equipped with 6 exam rooms, 2 dental wet tables, digital radiology, ultrasound, a therapy laser, underwater treadmill, and more, and we emphasize wellness plans to our clients to ensure their pets are provided the best care possible the duration of their lives. We have a great location in Grafton and are just a short 20-mile drive to Milwaukee. To learn more, we invite you to visit our website.

If you think you’d be an excellent addition to our growing team, we encourage you to apply today!

We look forward to hearing from you!

#FTP

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)
• Veterinary clinic: 1 year (Required)

Ability to Commute:

• Grafton, WI 53024 (Preferred)

Ability to Relocate:

• Grafton, WI 53024: Relocate before starting work (Required)

Work Location: In person