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Chino Hills Animal Hospital & Pet Resort is a privately-owned business geared to provide the highest quality of medical care. We pride ourselves on an exceptional practice of medicine with attention to customer service in a professional, friendly environment.
Job Description
Chino Hills Animal Hospital and Pet Resort is looking for a full-time Customer Service Representative. We are searching for an individual who is great with pets and people to join our team. Candidates must have compassion for animals, work well with others, have excellent customer service, and preferably have some type of reception experience. This is a great opportunity for someone who is looking for a long-term career and to grow with the company. Our hospital is a 7-doctor practice, open 7 days a week. Applicants must be available to work weekends and work full-time.
Duties*:
- Greet all clients.
- Customer Service.
- Answer Telephones.
- Assist clients when either checking in or out.
- Schedule appointments and boarding reservations.
- Verify and update client information, pet information and vaccine schedules.
- Monitor front lobby.
- Arrive at scheduled time ready to work.
- Ability to cover shifts if needed.
- Maintain professional attitude at all times.
- Daily checklists.
- Support of practice goals.
- Keeping hospital and pet resort clean inside and outside.
- Create customer accounts through software system.
- Job description may not cover all aspects of your duties.
Requirements:
- 1-year receptionist and veterinary experience (preferred)
- A high school diploma is required
- A desire to be part of a team
- Able to lift 40 pounds
- Stand/be on your feet up to 8 hours
- Work weekends
- Work under pressure
Benefits and Perks:
- Vacation and sick pay
- Generous pet discounts
- 401K
- Health, Vision, and Dental Insurance
- CE (For DVM and RVT)
Please submit a resume and cover letter.
Qualifications
- 1 year Veterinary Receptionist experience
- Authorized to work in the United States
Additional Information
All your information will be kept confidential according to EEO guidelines.
