Veterinary Receptionist

Seeking an independent and compassionate Veterinary Receptionist to join our team!
No Weekend Hours!
Why Northgate Animal Hospital in Hixson, TN?
We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with state-of-the-art equipment!
About Our Hospital:
Northgate Animal Hospital in Hixson, TN is a 4-doctor, AAHA-accredited practice that has been providing cutting edge veterinary care in Chattanooga for over three decades. We are committed to our clients and their pets! At Northgate Animal Hospital, we offer complete pet health care services to make sure your pets stay happy and healthy including physical examination, veterinary X-ray facilities, dental treatment, laser surgery procedures and diagnostic analysis. Whether you have a new puppy or kitten, or your companion is a senior pet, Northgate Animal Hospital will provide you with the latest cutting edge technologies in veterinary treatment for your pets.
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Schedule:
This is a full-time need working Monday-Friday. No weekends!! And we're closed on all major holidays!
Responsibilities:

• Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
• Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
• Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
• Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
• Assist in cleanliness and maintenance of the hospital to ensure a great client experience.

Pay range:
$15-$19/hr based on experience and skill set.

Benefits:
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:

• Competitive salary
• Medical, dental, vision, and prescription drug benefits for you and eligible dependents
• Paid time off for full-time employees
• 401(k) plan
• Continuing education allowance
• Guardian voluntary benefits
• Weekends off
• Genourous pet benefits!

Job Type: Full-time

Pay: $15.00 - $19.00 per hour