Carolina Veterinary Specialists is seeking an experienced Customer Service Representative to join our team in Rock Hill. Our goal is customer satisfaction, and we are looking for someone who has a passion for animals and people. Our ideal candidate should be able to work compassionately with clients and their pets. Veterinary client service experience is desired. We are looking for 2nd shift coverage for our front desk. Please email your resume to be contacted for an interview.
Hours: 2pm-12am
Responsibilities:
- Greet and check-in clients and their pets with a friendly and professional demeanor
- Schedule appointments and answer phone calls, providing excellent customer service
- Maintain accurate electronic medical records for each patient
- Assist veterinarians and veterinary technicians with various procedures, such as animal restraint, catheterization, and laboratory tests
- Educate clients on pet care, including medication administration and post-operative instructions
- Keep the reception area clean and organized
Requirements:
- Previous experience working in a veterinary clinic or animal-related field is preferred
- Strong knowledge of veterinary terminology and procedures
- Excellent communication skills, both written and verbal
- Ability to handle dogs of all sizes and temperaments safely and confidently
- Proficient in animal handling and restraint techniques
- Attention to detail and ability to multitask in a fast-paced environment
- Basic computer skills for data entry and record keeping
We offer competitive pay based on experience and a supportive work environment. If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $15.50 - $18.98 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee assistance program
- Uniform allowance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- Clinic
- ER
- Hospital
- In-person
Work Location: In person