Veterinary Receptionist

Our Client Care Representatives (CCRs) play a critically important role in our hospital. They are essential team players that always attend to the needs of our clients and patients. Our CCRs excel at giving our clients excellent customer service, and are vital to our hospital's success.

We are seeking 1-2 Client Care Representatives (CCRs) for our busy, small animal and exotic, 6 doctor, AAHA accredited practice. Full-time and Part-time shifts are available. Our belief is to provide our patient’s with lifelong excellent quality care, and support. We treat every pet as if they are our own.

Ideal candidates interested in joining our team should be friendly, outgoing, have excellent customer service skills. They also need to be professional, responsible, empathetic, and be computer savvy. Past veterinary experience is preferred. The duties of our CCRs include but are not limited to:

• Client Communication regarding fees, products, and services the hospital offers, etc.
• Greeting clients upon entrance
• Assisting clients in person, and on the phone
• Needs to understands veterinary terminology
• Scheduling appointments with understanding: basic routine vaccinations, diseases/illnesses affecting dogs and cats, surgery protocols, plus laboratory tests
• Invoicing out clients and taking payments
• Proper communication skills with clients, staff, and veterinarians
• Taking prescription refill requests
• Filing
• Managing and verifying accuracy of our paperless medical records
• Help insure the reception area is always clean and neat
• Must be able to lift and carry 35lb. bags of food

We offer competitive pay and excellent benefits including:

• A flexible schedule
• A 401(k) retirement plan
• Pet allowance
• Pet discounts
• Health insurance
• Generous paid time off
• One hour lunch breaks
• Paid Holidays

Full time position is available for 4 weekdays each week from 8am until 6pm, and every other Saturday 8am until noon. Part time position can also be accommodated with shorter hours for the week, but benefits will vary.

Compensation is based on years of experience, customer service skills, and knowledge. Please attach a cover letter when submitting resume.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday
• No nights
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)
• Veterinary: 1 year (Required)

Work Location: In person