Seeking an independent, compassionate full-time Veterinary Receptionist to join our team!
Why Overpeck Creek Animal Hospital in Bogota, NJ?
At our AAHA accredited hospital, everyone is considered a leader and an integral member of the health care delivery team. In addition to veterinary knowledge and training, our team is selected for kindness, compassion, patience, professionalism, integrity, and agility. We strive to provide our medical team with the opportunity to accomplish their personal and professional goals!
Who are we looking for?
Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients.The client service representative is the first person wth whom clients or potential clients will talk to when they call or see when they walk through our door; therefore, you must be courteous and communicative. 2 years of experience in a veterinary client services position is required; this position has the potential to grow into a Lead role if interested!
Salary: The pay rate for this position is $18-22/hr, depending on experience.
Schedule: 35-40 hours per week; weekend availability preferred.
Responsibilities:
- Perform opening/closing procedures
- Help clients check-in, update address/phone #, etc.
- Prepare patient records, consent forms, & so forth for the next day.
- Answer telephone calls and schedule appointments
- Notify doctors & technicians of patient arrival
- Update database for vaccinations, reminders, etc.
- Check-out clients at end of visit, explain invoices/treatment plans
- Keep reception area neat and clean throughout the day
- Help clean exam rooms between appointments
- Call/text clients to confirm appointments
- Perform follow-up telephone calls as directed. Record client feedback, inform Dr.
- General knowledge of over the counter, flea, tick and heartworm products
- Perform other duties as assigned
Benefits:
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
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- Competitive salary
- Medical, dental, vision, and prescription drug benefits for you and eligible dependents
- Paid time off for full-time employees
- 401(k) plan
- Continuing education allowance for licensed technicians
- Guardian voluntary benefits
Job Type: Full-time
Pay: $18.00 - $22.00 per hour