Veterinary Receptionist

Grace Veterinary Center is a general practice in Fort Myers, FL. We focus on encouraging professional growth and development for our team members, while valuing diversity, and providing a safe and supportive environment for everyone. For our patients, we provide exceptional and dedicated care, as well as red carpet service for our clients.

We are looking for a motivated and friendly Veterinary Receptionist to warmly welcome clients and patients into the clinic, and assist in making each visit with us top-notch from beginning to end, as well as assisting with various office duties.

If you like developing long-term relationships with clients and their pets, interacting with others, the opportunity for monthly bonuses, weekly paychecks, rotating weekends, and incredible co-workers, please send us your resumé!

A successful candidate will have the ability to:

• Greet all clients that enter the clinic while ensuring that they are comfortable in a clean and welcoming reception area
• Schedule appointments both over the phone and in person, including follow-up visits
• Enter patient information into the system and occasionally request previous patient records
• Communicate seamlessly with veterinary staff members and work together as a team to maintain the highest level of service
• Answer phone calls and transfer calls when needed
• Be able to competently use computers, phones, fax machines, and other equipment
• Assist in email correspondence for the clinic
• Perform designated callback and reminder calls per doctor's/management's request
• Assist in opening and closing duties for the front end of the clinic, including running end-of-day reports
• Handle financial transactions, including processing payments and managing invoices.

Experience:

• Previous experience working in a veterinary clinic or animal-related field is preferred.
• Knowledge of veterinary terminology, animal husbandry, and medical collection procedures is a plus
• Familiarity with veterinary critical care, dog training, pet grooming, animal handling, and pet care is beneficial.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with the ability to multitask effectively.
• Ability to work well in a fast-paced environment while maintaining attention to detail.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No nights
• Weekends as needed

Work setting:

• In-person

Work Location: In person