Responsibilities:
*Provide top-notch customer service. *Being attentive to client and pet needs. * Answer and triage phone calls from clients. *Schedule appointments and schedule procedures. Check-in clients. *Monitor client flow from check-in to discharge. *Client call backs.* Process Payment transactions Maintain proper documentation in electronic medical record. *Relay appropriate information to/from clients to doctors and/or management. *Computer skills: Able to use windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.
- Maintain accurate records of client information and medical histories
- Assist veterinarians and veterinary technicians with various tasks as needed
- Handle financial transactions, including processing payments and managing invoices
- Keep the reception area clean and organized
Skills:
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy in record keeping
- Knowledge of basic veterinary terminology and procedures is a plus
- Proficiency in computer systems and software used in veterinary clinics
We offer competitive pay and benefits package for our employees. If you are passionate about working with animals and providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person