Ux Researcher

Your day-to-day will include:

• Partnering with product managers, designers, and marketers to guide product development and refinement, drawing on expertise in user research and UX standards
• Independently defining project scope and applying appropriate methodologies and foundational, evaluative insights
• Continuously educating stakeholders and peers on accessibility best practices and implementation of accessible design and testing methods, to scale the work, well 
• Conducting on-site, remote, and in-field user research studies for small, medium, and large-scale customers 
• Working closely with other researchers and data analysts to develop broad approaches to meeting partner needs
• Sharing tangible findings and prioritized recommendations on a regular basis, (at least once every month), to encourage marketplace health and to drive our business goals & mutual learning 
• Managing third-party research vendors (e.g., research agencies, moderators) as necessary
• Promoting proven user research methodologies across the company

You have (Or; Qualifications): 

• 3+ years of experience conducting UX research, utilizing methods such as in-depth user interviews, contextual inquiry, journey mapping, participatory design, competitive analysis,  user testing, and usability testing
• A degree in Psychology, Social Studies, Cognitive studies, or Interactive Design (or equivalent experience)
• Can demonstrate an in-depth understanding of a range of user research methods, and a deep understanding of modern trends in cross-platform UX design
• Experience leading research at different parts of the product development process, from discovery to delivery
• Are a strong communicator and storyteller, with the ability to hold your own in a meeting and present research findings with a customer-centric perspective
• Are keen for details
• Are ambitious, meticulous, and able to manage multiple projects at a time
• Are empathetic, patient, and bright, and know when to speak and when to take the backseat when interviewing our customers (as well as communicating with peers & higher-ups alike)
• Are hungry to make a difference for shoppers all over the world, and be at the forefront of establishing the web's best headless eCommerce platform 
• Love working in a fast-paced, no-frills environment 
• Appreciate direct communication