Utilities Specialist Senior - Water Distribution

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.
Our Water Distribution division is looking for a Utilities Specialist, Senior to join our team. Utilities Specialist, Seniorsare devoted to providing repairs, preventive maintenance, utility locating, and does investigations within our water system. Utilities Specialist, Senior also performs maintenance and equipment operation for the City's distribution system by performing skilled activities in support of maintaining, replacing, and repairing water assets (i.e., services, mains, and fire hydrants, etc.).
The benefits of being a Raleigh Water Utilities Technician:

• Qualifying Utilities Technicians are eligible for training certifications that provide stipends of an additional 12.5% to base pay
• Education provided to learn Water Operator standards and earn certifications
• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam
• Employer paid insurance

Work Hours:
Utility Specialist Seniorswork a rotating after-hours call schedule. Pay for being on call (standby) is 8 hours at regular pay. If called back into work, the employee is paid at the overtime rate as indicated by policy. Hours could differentiate based upon flexibility and seasonality, wherein availability to work a varied schedule is required for this position.

• Install, replace, and repair assets such as water services, mains, fire hydrants, split services, sample stations, and auto flushers.
• Required to work after hours on an on-call rotating repair call crew.
• Collect, prepare, and enter system data; create work orders; log work activities; update maps; enter account data; compile and prepare reports; maintain records, files, and work-related documentation.
• Performs other duties of a similar nature and level as assigned.
• Meets and communicates with contractors, design professionals, and other stakeholders regarding construction or special projects; reads and interprets maps, charts, and technical drawings; performs or oversees utility locates; provides operational support in the coordination of project work.
• Plans, prioritizes, schedules, coordinates, and performs technical and specialized skilled work in providing operational, technical, and maintenance support for the City's Water Distribution system.
• Monitors and ensures safe working conditions and environment; identifies potential hazards and initiates or coordinates corrective action to maintain safety; ensures availability, maintenance, and operability of safety and work-related equipment; monitors processes and activities to assure quality.
• Responds to inquiries, complaints, issues, and information requests from internal and external customers; addresses and resolves problems and complaints; monitors compliance with applicable regulations, standards, policies, and procedures.

Education and Experience
High School Diploma or GED and four years of maintenance experience.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record.

Preferred Qualifications:
High School Diploma or GED five years of utilities experience and two years of supervising employees or experience related to the fields listed below as shown:

• Landscaping: installer, maintenance, irrigation
• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
• Mechanic: heavy equipment, HVAC, hydraulic systems
• Farming: manual labor, equipment operating
• Moving Company: labor, truck driver
• General Municipal Worker: utility inspector
• Tech School Student: Mechanical
• Firefighter: full or part-time

Preferred Licensing:

• Valid North Carolina Class A Commercial Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Knowledge, Skills, and Abilities:

• Standard practices, methods, and materials of assigned work.
• Basic mathematical concepts.
• Basic filing and record-keeping principles.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology
• Following directions and meeting standards.
• Providing attention to detail in assignments.
• Performing routine inspections to ensure safe operating conditions.
• Proofreading and error correction.
• Monitoring and maintaining required supplies, materials and inventory.
• Performing basic math calculations.
• Comprehending reference books and manuals.
• Operating assigned tools and equipment.

Employment Type: Full-Time