Please note that this is a contract role providing services to Amazon via Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Amazon.
Amazon is seeking a talented, passionate User Experience Researcher and Designer for our Global. Risk Management & Claims business. We are leveraging Amazon Web Service and first party developed technology to build a best-in-class product that enables Risk and Claims Organizations to securely store, transform, manage, and control their data.
This is a great opportunity for a highly motivated person interested in designing innovative, intuitive web applications used by business and technical users to manage their data through a user interface. The ideal candidate knows how to leverage user research, journey mapping, etc. to inform their design recommendations. They will also be familiar with design thinking, A/B testing and user metrics to measure their design solutions. An unfailing passion and capacity to advocate on behalf of our users is an absolute must; this role will significantly impact the User Experience of thousands of business and technical users by enabling and optimizing their ability to manage their risk and insurance organizations.
Responsibilities
- Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
- Work closely with cross-functional teams to help define business and feature requirements via empirical online data, usability findings, market research, and proven UCD principles.
- Assess and optimize the performance of new and existing features by actively participating in usability testing and interpreting analytics data.
- Present design work for review and feedback
- Contribute to user interface design and development best practices and standards.
- Provide leadership in the area of data manipulation trends, web application design, and user interface innovations.
- 7+ years industry experience providing interaction design solutions for web and/or software applications.
- Bachelor’s or Master’s degree in design, human-computer interaction (HCI), or equivalent professional experience.
- Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques
- Proficiency in Figma, design systems (AWS Cloudscape), etc.
- A strong online portfolio demonstrating past work experience and relevant, user-centered design solutions is required.
Preferred Qualifications:
- Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
- Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
- Ability to work with highly technical teams and handle multiple projects in an agile, fast-paced environment.
- Ability to prototype using Figma and other tools.
Contract Length: 6 months
Location: Virtual (Mainland USA)
Pay Range: $60 - $70 per hour
AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We Will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.