Us Synthetic - Bearings Customer Engineer

US Synthetic, a ChampionX company has an immediate need for a Bearings CustomerEngineer located in Orem, UT. While under the mentoring of a Customer Engineer II, the Bearings Customer Engineer will design diamond bearings according to customer specifications while managing the products and accounts they are assigned to.
This job will close 3/25/2024
USSynthetic - Bearings Customer Engineer
What We Do:
https://youtu.be/h0E-r_KS-CU
What's in it For You:
• The ability to make an impact and shape your career with a company that
is passionate about growth
• The support of an organization that believes it is vital to include and
engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety-focused
culture, and empowers its employees through continuous improvement
• Comprehensive benefits package starting at day 1 of employment -
medical, dental, vision, matching 401k, and more!
What You Will Do:
• Assigned to a customer(s) as an account manager
o Responsible for assigned customer's sales
o Drive development of new product lines and improved products for
customer(s)
o Understand and review customer needs, determine requirements,
feasibility of efforts, and resources to satisfy needs
o Interact with customers on engineering designs and
questions/problems
o Lead bearing design review meetings
o Communicate voice of customer issues to US Synthetic
management team
• Read, analyze and interpret complex engineering related documents
• Proficient with Creo
• Work closely with peers, research and development scientists, and
process engineers
• Effectively interact with production personnel to define and solve
manufacturing/PDC bearing design issues and improvement ideas
• Develop and implement methods and procedures for monitoring projects
• Prepare and report out on technical data related to products
• Keep immediate leader advised of work status, workload, problems, and
progress as related to work assignments
• Build strong relationships with customer(s) and vendors
• Travel to customer(s) locations (minimum expectations is 3 times per year)
• Review operations and plans to meet requirements for sales planning and
to ascertain engineering requirements to develop new markets
• Use PDCA method to solve problems
• Participate in minimum of 1 kaizen event (weeklong training/projects) per
year
• Work at GEMBA (where the work is done, i.e. mfg floor) to better see and
solve problems
• Work with the operators and leaders on the production floor to develop
and implement projects
• Utilize lean manufacturing and product development principles in all
processes and product changes
• Follow all company policies (Attendance, No Tobacco Products on
Campus, Illegal Drug & Alcohol, Family Medical Leave Act, Personal
Appearance, Personal Electronic Devices, Vacation & Personal Time,
etc.)
Minimum Qualifications:
• Immigration sponsorship not available for this role
• Bachelor of science in engineering
• Minimum one year of engineering experience in bearing design or
Tribology
Physical Demands:
• Moderate noise
• Able to lift 50 pounds
• Use of Safety Equipment (Safety Glasses, Steel-toe shoes)
Preferred Qualifications:
• People person, ability to develop quickly, and maintain, strong
relationships, Enjoy others company
• Ability to resolve concerns quickly and effectively
• Knowledge on machine shop practices, methods and procedures
• Ability to speak in front of technical peers
• Ability to effectively utilize DOE
• Self-starter
• Mechanical aptitude
• Ability to lead and participate in cross-functional teams
• Able to work with others for the purpose of training and instructing
production personnel following the job instruction method (TWI)
• Proficient with Microsoft Office
• Proficient with statistical analyzing software, i.e. Minitab, JMP, etc.
• Pass respirator fit test
• Ability to work flexible shift hours when need arises
• Understanding of Lean Manufacturing, application and implementation
• Understand and analyze testing and metallurgical data
• Exhibit a professional manner in dealing with others, working to maintain
constructive working relationships
• Problem solving skills
• Willing to be trained
• Capable of maintaining a neat workplace (5S)
About ChampionX
ChampionX is a global leader in providing chemistry programs and services,
drilling technology, artificial lift solutions, and automation technologies for the
upstream and midstream oil and gas industry. Our world-class safety culture
fuels our purpose to improve lives through our commitment to deliver sustainable
operations.
Our Commitment to Diversity and Inclusion
At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.